DescriptionWe are currently looking for a Project Manager/Senior Project Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.
WHAT YOU'LL DO
The Project Manager position supports the planning, coordination, and execution of projects that align with Pioneer Human Services' strategic, operational, and mission-driven goals. This position collaborates with internal stakeholders across multiple business units - including shared and support services, healthcare, manufacturing, and transitional services - to ensure projects are delivered on time, within scope and budget, and aligned with organizational priorities. This position focuses on supporting larger initiatives or leading smaller, well-defined projects under the guidance of senior project staff. Responsibilities will include developing project plans, tracking milestones and deliverables, coordinating meetings and documentation, and assisting with communication and risk management efforts. The Project Manager must be adaptable, detail-orientated, and able to navigate ambiguity in a fast-paced, mission-driven environment.
PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead initiation, planning, and implementation of all phases of the project
- Work with business owners, leaders, and executive sponsors to develop understanding of business need, define project goals and charter, and ensure project alignment with PHS strategic goals.
- Develop detailed project implementation plans, schedules, resource requirements and allocations.
- Develop, manage, and report on project budgets in collaboration with Finance and business sponsors
- Ensure all projects are delivered on time, within scope, and within budget.
- Plan and manage multiple concurrent projects.
Provide project management expertise throughout the project
- Direct, lead, and support the project team.
- Utilize project management tools and applications to support and drive work.
- Identify, manage and escalate risks for timely mitigation.
- Anticipate the needs, risks and challenges of projects in the portfolio.
- Engage stakeholders proactively to gather feedback, ensure alignment, and manage expectations.
Track project deliverables and communicate with sponsors to deliver on-time and within scope and budget
- Monitor and track project progress, providing regular reports to the project team, business owner, executive sponsor and steering team as appropriate.
- Apply standard change management processes to effectively manage project scope and implement incremental changes that support outcomes.
Ensure proper documentation is complete including project closure
- Create and maintain project management governance structure for each project along with comprehensive documentation.
- Facilitate after-action reviews with stakeholders at project completion, documenting insights and recommendations to improve future project execution.
QUALIFICATIONS:
REQUIRED
Required
- Education: Bachelor's degree in Business, Project Management, Engineering, Public Administration, Health Administration/Public Health, Human Services, Operations, or related field; or equivalent combination of education and experience
- Experience:
- Minimum of 3 years of direct experience in project management (leading and supporting), including coordination, administration and analyst experience (beyond IT sector)
- Familiarity in applying project management principles and tools
- Strong communication, organization, and time management skills
- Proven ability to manage multiple priorities and meet deadlines
PREFERRED/DESIRABLE
Preferred:
- PMP Certification is preferred but not required. Successful candidate will be expected to complete project management certificate coursework within one year of hire.
- Experience in nonprofit, healthcare, behavioral health, or social enterprise settings
- Familiarity with Lean, Agile, or other project delivery frameworks
- Experience with data analysis or dashboard tools (e.g., Power BI, Tableau)
