ActioNet, Inc

Project Manager

ActioNet, Inc • $130K — $200K *
Washington, DC 20011In-Person
Education, Government & Non-Profit
8 - 10 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years as a Program/Project Manager for the Federal Government
  • 5+ years leading large Enterprise Service Desk teams with ITIL and Agile methodologies
  • PMP certification required
  • Experience managing teams of 30+ IT professionals
  • Strong interpersonal, problem-solving, and time management skills
  • Ability to work independently and collaboratively in cross-functional teams

Responsibilities

  • Lead and direct Project and Program management staff for client support
  • Act on behalf of the contract for daily operational matters
  • Supervise all contractor personnel assigned to the contract
  • Ensure adequate IT support personnel as specified in task orders
  • Adhere to quality management systems and best practices for project control
  • Drive closure on identified risks and serve as escalation point for issues
  • Develop consistent project-level reporting standards among project managers

Benefits

  • Hybrid work model available
  • Focus on service delivery excellence
  • Strong commitment to community involvement
  • Investment in professional development and training
  • Top workplace recognition for 12 consecutive years
Full Job Description
Description

ActioNet has an opportunity for a Project Manager requiring a Public Trust clearance in the Washington D.C. metro area. Hybrid work is available. You will play a multifaceted role and be the main Point of Contact (POC) for the contract's IT support services and deliverables. In this role, you will ensure cohesiveness between all Tiers, develop, and execute process improvements, and ensure high levels of customer satisfaction. The right candidate will work well with a team, exhibit excellent customer service skills, be self-motivated, and seek ways to improve the environment.

Salary 130-200K

Duties and Responsibilities:
  • Provides leadership and direction for Project and Program management staff, providing client and project management support, leading to high-quality client delivery
  • Have full authority to act on behalf of the contract on all contract matters relating to the daily operation of this contract
  • Provide oversight and supervision of all contractor personnel assigned to this contract
  • Ensure adequate personnel are available to provide the IT support services as specified in the task order(s)
  • Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status
  • Ensures that risks and issues identified are driven to closure. Serves as an initial escalation point for issues escalated from the project teams
  • Implements cross-project/cross-organization reporting. Develops standards and drives implementation of consistent project-level reporting among PMs.
  • Strategically work together with cross-functional teams to provide innovative, customer-focused experiences

Basic Qualifications (required):
  • Eight (8) or more years as a Program/Project Manager for the Federal Government
  • Five (5) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies
  • PMP certification
  • Managed a team of over 30+ IT professionals
  • Good interpersonal, Problem-solving, and Time management skills
  • Strong management skills to manage resources and day-to-day processes
  • Demonstrated experience in full development life cycle development standards and best practices for quality assurance
  • Strong attention to detail, organizational skills, and a commitment to quality
  • Ability to work independently and collaboratively within cross-functional teams

Preferred:
  • Bachelor's degree in computer science/information systems
  • ITIL 4 Certification
  • Help Desk Institute (HDI) Certification - Support Center Manager
  • ServiceNow certification

About ActioNet, Inc

ActioNet, Inc. is a provider of information technology services to the federal government and commercial clients. The company offers a range of services, including software development, cybersecurity, cloud computing, and data analytics. ActioNet has been recognized for its work in the federal sector, and has received numerous awards for its performance and customer service. The company is headquartered in Rockville, Maryland, and has additional offices in Vienna, Virginia, and Honolulu, Hawaii.
Learn more about ActioNet, Inc
Size
1,000 employees
Industry
Information Technology
Founded
1998
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at ActioNet, Inc

More Education, Government & Non-Profit Jobs

Find similar Project Manager jobs:

NationwideWashington, DC