Duties Description The NY State of Health (NYSOH) Bureau oversees the development, implementation, and operation of the NYSOH System - a key component of New York's Medicaid Enterprise Systems (MES) portfolio. The NYSOH System provides eligibility and enrollment services for Medicaid, Child Health Plus, the Basic Health Plan, and Qualified Health Plans, serving approximately 6.5 million people in New York State. One in three New Yorkers receives their health insurance coverage through the NYSOH System. Due to H.R.1 legislative changes, the NYSOH Bureau is required to implement numerous complex system modifications within a compressed timeframe. These changes necessitate enhanced interagency coordination, increased staffing, and the deployment of modern IT solutions to manage eligibility and enrollment, monitor progress, and support the ongoing needs of Medicaid recipients across New York State.
The Project Director will provide leadership and oversight for major initiatives that support H.R. 1. The incumbent will work closely with executive leadership, program staff, business partners and external vendors to guide projects from planning through completion. This role requires strong leadership, communication, organizational, and problem-solving skills, as well as experience managing large-scale systems, budgets and teams.
Project Management & Execution
Develop and operationalize IT project management controls, including detailed work plans, milestone tracking systems, resource allocation models, risk registers, and executive reporting structures to support timely completion of H.R.1 system design, development, and implementation deliverables.
Direct project staff, contractors, and cross-functional teams by setting priorities, assigning and reviewing work, monitoring deliverables, identifying resource needs, managing the IT budget, escalating barriers, and preparing executive-level updates, status reports, and strategic recommendations.
Monitor the status of all ongoing projects and resolve technical issues, problems, or conflicts that may arise across multiple initiatives.
Assist in the development of the IT budget in coordination with the organization's finance and IT management.
Strategic Planning & Governance
Establish a comprehensive H.R.1 IT strategic roadmap to support centralized oversight of H.R.1 technology initiatives across multiple implementation timelines.
Collaborate with executive and senior management to develop and execute a strategic H.R.1 IT roadmap, consistent with enterprise policies, architecture and security standards.
Lead complex technology planning, solution evaluation, and systems analysis related to H.R.1and their impact on the existing NYSOH System. Recommend appropriate priority for requests for H.R.1 changes and services.
Perform administrative and strategic functions to assist the Deputy CIO in managing the operations of the NYSOH bureau.
Technical Oversight & Stakeholder Coordination
Coordinate implementation activities across multiple technology workstreams, including solution platform design reviews, internal and external interface specification reviews, software and tool set evaluations, and system development strategies.
Meet with business stakeholders and IT management to determine technical needs, requirements, program priorities, and implementation approaches.
Coordinate staff work in the preparation of software and tool set options for all planned projects and identify how new technology can be applied to initiatives.
Provide oversight of solution platform design reviews and internal and external interface specification reviews.
Vendor & Contract Management
Design and implement vendor coordination and contract management frameworks, including oversight processes, scope management controls, deliverable tracking, issue escalation procedures, and compliance mechanisms to ensure accountability across multiple system integrator engagements.
Consult regularly with contractors and work closely with vendor solution and technical teams to ensure alignment with the organization's planning and support.
Resolve technical and scope issues across vendors as necessary.
Serve as a technology liaison with system integrators, vendor solution and technical teams, executive leadership, IT program management, and stakeholders regarding H.R.1 technology planning, system capabilities, compliance activities, and implementation approaches.
Minimum Qualifications Eleven years of experience in information technology management, enterprise systems planning and oversight, health care information systems administration, large-scale system development and implementation, IT strategic planning, vendor and contract management, IT governance, or technology program management, including experience with system development lifecycle methodologies, multi-vendor coordination, budget or financial oversight, stakeholder engagement, project management, performance monitoring, and development of technical, operational, compliance, or strategic deliverables; two of these years must have been at the managerial level.
Substitutions: An associate's degree may substitute for two years of specialized experience; a bachelor's degree may substitute for four years of specialized experience; a master's degree may substitute for one additional year of specialized experience.
Preferred Qualifications: This role requires strong leadership, communication, organizational, and problem-solving skills, as well as experience managing large-scale systems, budgets and teams.
Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate's favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.
This position may require travel throughout New York State including overnights to areas not served by public transportation.
We offer a work-life balance and a generous benefits package, worth 65% of salary, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees' Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...
Name Human Resource Management Group, SCD/ProjDir/88041
Fax 518-473-3395
Email Address resume@health.ny.gov
Address
Street Corning Tower, Empire State Plaza, Room 2217
City Albany
State NY
Zip Code 12237
Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference SCD/ProjDir/88041 included in the subject line or by mail to Human Resources Management Group, SCD/ProjDir/88041, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.
