Position OverviewThe Project Coordinator will support the coordination and resolution of customer warranty issues involving medium- and low-voltage switchgear, transformers, E-Houses, and related electrical equipment.
This customer-facing role will coordinate case activities, track deliverables, and provide timely updates while working with cross-functional teams supporting key data center and hyperscale customers.
Responsibilities - Coordinate warranty cases from initial escalation through closure.
- Track case activities, priorities, deliverables, and contractual timelines.
- Coordinate with Engineering, Project Management, Quality, Manufacturing, Field Service, Sales, and other teams to support resolution.
- Provide timely status updates to customers and internal stakeholders.
- Maintain case documentation and follow up on open actions.
- Support corrective and preventive action activities with factory and Quality teams.
- Coordinate with Field Service teams and vendors on materials and corrective actions.
- Identify opportunities to improve warranty and service processes.
- Travel up to 10% to support customer activities.
Basic Qualifications - Experience in project coordination, customer service, warranty, field service, or a related environment.
- Experience tracking projects, customer cases, tasks, or deliverables.
- Experience coordinating activities across multiple teams or stakeholders.
- Experience communicating status updates to customers or internal stakeholders.
- Proficiency with standard business and computer applications.
- Ability to travel up to 10%.
Preferred Qualifications - Bachelor's degree in engineering, Business, Project Management, or a related field.
- Experience in the electrical, manufacturing, construction, or industrial industry.
- Experience with switchgear, transformers, E-Houses, or related electrical equipment.
- Experience with warranty, corrective-action, or field-service processes.
- Experience supporting data center or hyperscale customers.
- Experience with SAP, Salesforce, BIM, COMPASS, Procore, or similar platforms.
- Strong organizational, communication, and problem-solving skills.
You'll Benefit FromSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $61,547 - $105,509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
