Serco

Program Support Lead - (Washington, D.C.)

Serco$95K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current active DoD Secret security clearance required
  • Bachelor's degree with a minimum of 5 years related experience
  • Advanced skills in MS Office including Outlook, PowerPoint, Word, Excel, and Teams
  • Ability to multi-task in a high-paced environment
  • Strong written and oral communication skills
  • Attention to detail and ability to meet tight deadlines
  • Ability to travel up to 10%

Responsibilities

  • Support the PM in daily operations of the program
  • Develop job descriptions, review resumes, and conduct interviews
  • Manage onboarding processes and compile various reports
  • Oversee timecard and financial management
  • Offer support to government and contractor personnel
  • Prepare and present information concisely with minimal supervision
  • Provide training on submarine operation and risk management

Benefits

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits
  • 401(k) plan with employer matching
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverage for pet, home, and auto insurance
  • Birth, adoption, and parental leave benefits
  • Employee Assistance Plan
Full Job Description
Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, Serco has a wonderful opportunity for you! The ContractorAssistant Program Manager (Program Support Lead) will be on a dynamic team, supporting Team Submarine and the NAVSEA 05Z Program Office. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors in Washington, D.C.!

The NAVSEA 05Z5 Directorate is responsible for the design and development of the COLUMBIA class Integrated Power System that provides power distribution and propulsion for the future ballistic missile submarines, and the design of a new turbine generator for generating all electrical power. They work directly with the shipbuilder for identifying, assembling, managing, directing, and coordinating all resources required for the design, construction, and Test and Evaluation (T&E) of the future submarine's power system. They are also responsible for all the Turbine Generators for generating electricity for all submarine and CVNs. The future Ballistic Missile Submarine is the nation's top defense priority as the only survivable leg of the nuclear triad.

Len Bunch (www.linkedin.com/in/leonardbunch) leads this team as a Navy veteran. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

In this role, you will:
  • Support the PM in the day-to-day operations within the program to include, but not limited to:
    • Job Description development
    • Resume review and interviews
    • Onboarding processes
    • Compiling, editing and submission of weekly, monthly and annual reports
    • Timecard management
    • Financial management
    • Employee recognition
  • Using your experience, provide support, as needed, to all government and contractor support personnel.
  • Work with minimal supervision.
  • Demonstrate proficiency in preparing, selecting, organizing, and presenting information concisely.
  • Work well within a time sensitive environment.
  • Professionally develop junior personnel.
  • Research, analyze and provide recommendations on possible courses of action on multiple topics.
  • Provide training, as requested by the customer, to government and contractor support personnel on submarine operation, construction, risk management, and certifications.


To be successful in this role, you will have:
  • A current/active DoD Secret security clearance
    • U.S Citizenship required
  • A Bachelor's degree and minimum 5 years of related experience
  • An advanced MS Office skillset to include Outlook, PowerPoint, Word, Excel and Teams
  • Ability to multi-task in a fast-paced environment accepting emergent tasking with little to no supervision and/or direction
  • Able to work both independently and within large team environments
  • Discretion in performing specified work requirements
  • Outstanding written and oral communication skills to communicate effectively and build strong working relationships with a vast team of diverse professionals
  • Attention to detail and the ability to meet tight deadlines, as well as work independently and with sufficient knowledge to present projects to senior management
  • Ability to travel up to 10%

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan


To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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