Program Supervisor - Magnolia Place (Los Angeles)Position: Program Supervisor
Job Type: Full-Time
Salary: $105,000/annually
Work Location: Magnolia Place (Los Angeles)
Benefits and Perks: - Comprehensive benefits, Medical, Dental, Vision and 401K.
- Generous PTO, holidays, and wellness days for work-life balance.
- Growth-focused culture with Elevate University.
- Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
- Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)
Learn more about the Job:The Program Supervisor will supervise case navigators/community engagement specialist (CSE), work closely with the program manager and ensure quality services are provided timely.
Job Responsibilities: - Provides general and clinical supervision to staff assigned to program or function, including recruitment, selection, training, performance evaluation, discipline, etc.
- Has overall responsibility for all contractually required documentation, ensuring compliance with federal, state, county, and agency standards and guidelines.
- Maintains written and verbal contact with outside agencies, county staff, schools, and other external organizations.
- Carries out program management activities such as planning, staffing, budget, and program development.
- Maintains positive external contacts related to program
- Review clinical documentation from staff including assessments, treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and CB policies and guidelines, addressed through clinical supervision
- Ensure all outcomes measures are completed and entered into system according to timelines.
- Monitors staff development and progress in Evidenced Based Practice trainings and certifications for all staff assigned to them.
- Review and approve workshops as presented by staff, ensuring highest community impact
- Ensure high customer satisfaction by responding to client grievances and concerns regarding clinical treatment.
- Monitor service delivery and productivity standards through use of reports generated by revenue management team.
- Monitor staff documentation for timeliness and accuracy and keep management informed of delays or difficulties with documentation Through the implementation of QA and internal auditing
- Collaborate with program management on workflow with access to care, transfer of cases with other offices to ensure that policies are implemented and followed in a timely manner.
- Assist in training and on-boarding of new staff into outpatient program.
- Participate and audit client charts on a routine basis and Conducts QA measures
- Keep immediate supervisor and senior management informed regarding progress of program.
- Attend community events, DMH and school-based meetings as needed.
- Other duties as assigned.
Job Qualifications: - A Master's degree required in the field of social work, marriage family therapy or doctorate in clinical psychology. Must be licensed as an LMFT, LCSW, or Licensed Clinical Psychologist in good standing with the BBS.
- Must be two years post licensure and able to supervise clinical staff per BBS regulations.
- Two to four years direct service experience
- Two or more years of management or supervisory experience
- Experience with children and families in the social service or mental health field.
- Exceptionally strong writing skills are required. Must be able to document in a clear and concise manner and in accordance with DMH and other program standards.
- Experience in LA county service delivery preferred.
- Bilingual English/Spanish preferred
- Should have project management experience and experience serving the community.
DIVERSITY, EQUITY AND INCLUSION (DEI)
Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.
While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.
