The Program Officer will act as the main programmatic point of contact for assigned program areas within Jhpiego's U.S. Government (USG)/Department of State (DOS) multi-country global health programming. Jhpiego's global health programming supports integrated, sustainable health services including HIV; Sustainability, transition and integration, Global Health Security (GHS), maternal, newborn, and child health; and other priority health areas across multiple countries. The PO will work in close collaboration with the DOS project's core global team, relevant technical leads and contributors, and country offices to provide specialized support and guidance and to ensure timely completion of project milestones and deliverables.
This position is accountable for ensuring that strong program management methodology, practices and tools are being applied. The PO will proactively identify opportunities to improve or streamline management and implementation processes, ensuring efficient and effective program management and achievement of objectives. The PO will also contribute to budget development, tracking of expenditures, subaward development and/or consultant engagement as appropriate.
Specific Duties & Responsibilities: Leads & Proposals
- Provides specialized advice and support pertinent to generation of leads for Strategic Growth and Partnership (new business) opportunities aligned with the assigned program and technical area.
- Serves as Program Lead for proposals of moderate-to-high complexity, integrating broader knowledge of the organization and overarching strategies where applicable.
- Writes budget inputs, budget reviews, workplan matrixes and project management narrative sections used to inform and influence the development and design of moderate-to-highly complex proposals and overall development management.
- Partners with Program Manager(s) and SGP liaisons to support highly complex proposal development.
- Supports Country Directors and other stakeholders within Country Office(s) on leads development i.e. meetings with donors, initiating relationships between Country Director(s) and NPD liaisons, drafting concept notes.
Start-Up Activities
- Facilitates workplan and milestone development and planning, identifying programmatic and budget inputs.
- With the program team, facilitates detailed implementation planning including development of GANTT charts, RACI matrices, and other programmatic planning for startup.
- Partners with members of the program's management team to establish working parameters and guidelines.
- Ensures that program team members are informed of activity plans, timelines, and other essential information needed for startup.
- Acts as a partner and provides specialized support to USG DOS funded global health programming in the development of high-quality workplans and project charters in alignment with program strategy and scope.
Implementation & Control Activities
- Independently conducts meaningful review and analyses used to inform the development of workplan activities, milestone and deliverables, and enhancements to program delivery approaches.
- Interprets and advises teams on the effective application of program management practices and methodologies, ensuring compliance with DOS global program requirements, and Jhpiego's internal Project Management tools and procedures (PM[redacted]).
- Manages and monitors program management standards, ensuring application to DOS program activities as assigned.
- Identifies programmatic issues, concerns and gaps of high concern or impact to the delivery of services; initiates investigations / problem resolution within defined parameters and escalates as needed.
- Monitors and assesses service, productivity and efficiency levels within assigned program(s) and escalates any technical, project management, financial and/or compliance concerns as needed.
- Solves complex problems requiring specialized advice and guidance, including consultation with multiple stakeholders i.e. workplans, budgets.
- Ensures the timely and quality delivery of workplans, milestones, deliverables, program documentation, and progress reports to the appropriate stakeholders.
- Participates in cross-functional / organizational initiatives helping to identify risk and provide guidance to address any challenges or risks to the assigned DOS global program activities.
- Facilitates routine monthly operations meetings, drawing attention to any current problems/concerns requiring attention or resolution.
- Ensures knowledge management is maintained for assigned activities within the DOS global program, and collaborates with communications and technical staff to ensure timely and strategic communications.
- Contributes to reports for the Leadership Team with highlights / updates on programming within the assigned area.
Close-Out Activities
- Manages close out process according to internal processes and donor guidelines.
- Conducts After Action Reviews for closed out projects.
- Ensures quality final report is delivered.
Minimum Qualifications- Master's degree in a related field.
- Five years of related experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.
- Ability to travel 30%.
- Fluent in written and spoken English.
- Certified in PM[redacted] (Jhpiego's internal project management curricula) or Project management for Development Professionals (DPro). If these certifications have not been completed, the successful candidate must complete within 60 days of hire.
Preferred Qualifications- Proven experience successfully managing public health projects of moderate-to-high complexity and scope with USG funding.
- Knowledge of USG rules and regulations.
- Strong organizational skills.
- Excellent written and oral communication skills with diverse groups.
- Excellent problem solving skills.
- Proficient skills in Office 365.
Classified Title: Program Officer II
Job Posting Title (Working Title): Program Officer
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $74,867 - $92,924 Commensurate with Experience
Employee group: Full Time
Schedule: Mon - Fri 8:30 AM - 5:00 PM
FLSA Status: Exempt
Location: Jhpiego
Personnel area: Academic and Business Centers
