Responsibilities & QualificationsWe are seeking a Program Manager to support a federal agency. Lead all contract operations supporting a large federal enterprise infrastructure and end-user support environment. Serve as the primary interface with Government leadership and oversee delivery across network operations, service desk operations, cybersecurity, cloud services, telecommunications, and infrastructure modernization.
REQUIRED QUALIFICATIONS
Experience:
- Combination of 12 years IT experience, including five years of experience in a management or supervisory capacity, plus three years of experience in the functional area of the project to be managed
- Federal infrastructure programs, Service Desk, Cloud, Operations Management
- Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
Certifications:
Education:
- Bachelor27s degree OR an additional 6 years in IT related jobs
Clearance:
Competencies:
- Federal Contract Management
RESPONSIBILITIES
- Provide overall program leadership and contract oversight.
- Serve as a primary point of contact with Government leadership.
- Manage technical teams supporting enterprise IT operations.
- Oversee staffing, performance management, reporting, and quality assurance.
- Manage risk, issue resolution, and continuous service improvement initiatives.
- Ensure contract performance, SLA compliance, and customer satisfaction.
- Lead transition, modernization, and operational improvement efforts.
- Support strategic planning and executive reporting.
- Manage highly complex and high-risk programs, ensuring successful execution and delivery of contract objectives.
- Perform business development activities, including identifying growth opportunities and supporting capture and proposal efforts.
- Prepare and maintain integrated program schedules and budgets to support effective planning, execution, and reporting.
- Manage program budgets, resource prioritization, and personnel-related matters to ensure operational effectiveness and contract success.
Preferred not required certifications
Overview
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Suitland, MD
- Type of environment: Onsite
- Noise level: Low
- Work schedule: Schedule is day shift Monday 2D Friday. 8:00 a.m. - 4:30 p.m.
- Amount of Travel: 5%
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Public trust
WAGE INFORMATION
Target salary range: $145,000 - $190,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual27s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice
This position supports an upcoming government contract proposal and is contingent upon contract award and government approval. Candidates must meet all stated requirements and may be required to sign a Letter of Commitment (LOC).
Additional Job Information
