The Program Manager of Integrations leads the successful integration of acquired companies into The Tustin Group. This role coordinates cross-functional activities, manages integration plans and timelines, drives accountability, and provides visibility into progress, risks, and outcomes. The position partners with leadership and functional teams to ensure a smooth transition while supporting operational continuity and preserving key business relationships.
Essential Duties and Responsibilities:
Integration Management
• Develop and manage integration plans, milestones, timelines, and deliverables.
• Coordinate integration activities from planning through implementation.
• Lead integration meetings and track action items.
• Monitor progress, identify risks, and escalate issues as needed.
• Manage multiple integration projects simultaneously.
• Provide regular updates to leadership on status, risks, and priorities.
Acquisition Integration
• Coordinate onboarding and transition activities for newly acquired companies.
• Establish Day 1, 30-, 60-, and 90-day integration priorities.
• Partner with acquired-company leadership to identify opportunities and challenges.
• Minimize disruption to employees, customers, and operations throughout the transition.
Cross-Functional Coordination
• Partner with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams to execute integration activities.
• Ensure responsibilities, timelines, and expectations are clearly defined.
• Facilitate communication across stakeholders and workstreams.
Governance & Reporting
• Maintain integration dashboards, action logs, and project documentation.
• Track deliverables and ensure accountability for assigned tasks.
• Identify dependencies and support timely decision-making.
• Report integration progress, risks, and recommendations to leadership.
Process Improvement
• Maintain and enhance integration playbooks, templates, and tools.
• Capture lessons learned and implement process improvements.
• Support the development of scalable integration practices across the organization.
Culture & Change Management
• Foster positive relationships with acquired-company leaders and employees.
• Support change management and communication efforts.
• Reinforce company values, expectations, and culture throughout the integration process.
• Perform other duties as assigned.
Experience and Skills:
• Bachelor's degree in Business Administration, Operations, Finance, Project Management, or a related field preferred.
• 5+ years of experience in program management, project management, operations, business integration, consulting, or a related discipline preferred.
• Experience supporting acquisitions, post-merger integrations, multi-location organizations, or complex cross-functional projects strongly preferred.
• Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously.
• Strong project and program management capabilities with attention to detail and accountability.
• Strong analytical, organizational, and problem-solving skills.
• Ability to identify dependencies, risks, and execution gaps before they affect outcomes.
• Strong interpersonal skills with the ability to influence across all levels of the organization.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft 365 and project management/reporting tools.
• Experience integrating ERP, accounting, CRM, payroll, HRIS, and field-service-management systems
• Valid driver's license and ability to travel regularly.
Physical Demands/Working Conditions:
• Primarily works in an office environment with prolonged periods of sitting and computer use.
• Frequent use of a keyboard, mouse, and computer throughout the workday.
• Ability to communicate effectively in person, by phone, video conference, and electronic communication.
• Visual acuity to review reports, spreadsheets, project plans, and computer screens.
• Hearing ability sufficient for meetings, conversations, and presentations.
• Occasional lifting and carrying materials weighing up to 10 pounds.
• Regular travel to TTG companies and newly acquired locations, particularly during Day 1 activities, system implementations, and major integration milestones.
• Ability to move between office, operational, and customer locations as required.
