WHAT YOU'LL DO:Reporting to the Associate Director, the primary role of the
Program Manager of Diamond Youth Shelter is to provide leadership and oversight of the day-to-day operations of the Diamond Youth Shelter (DYS) within the mission of Larkin Street Youth Services. Responsibilities include supervision and training of residential counselors and case managers; development and implementation of program services; ensuring compliance with Community Care Licensing (CCL) regulations, grants and budgets; and providing overall support to the program team. Additionally, the Program Manager develops and maintains collaborative relationships with community providers, including referral agencies, and resource agencies.
This is a full-time position with full benefits, with the following schedule:
Your responsibilities:
- Oversee day-to-day operations of program services for youth ages 12 to 18 at Diamond Youth Shelter.
- Ensure the provision of basic services, special projects/activities, and an emotionally and physically safe, clean, and supportive environment.
- Provide regular supervision for residential counselors and case managers.
- Take primary responsibility for the effective operation of all client services.
- Supervise best practices for Residential Counselors and Case Manager service delivery.
- Facilitate staff meetings.
- Participate in the recruitment, hiring, training, and ongoing development of Program staff.
- Manage program budget and ensure agency procedures are followed.
- Coordinate intakes and assessments, and support case managers in keeping charts and paperwork up-to-date and complete.
- Coordinate Program coverage and scheduling.
- Complete monthly reports and ensure timely and accurate data collection procedures.
- Represent the agency at community meetings/activities, when appropriate.
- Attend and participate in all agency management meetings.
- Ensure program and facility are in compliance with Title 22 Community Care Licensing Regulations at all times.
- Ability to pass DOJ clearance to work in a licensed care facility.
- Obtain Group Home Administrator Certification within 6 months of hire and maintain certification while serving in this role. Position will be required to serve as the Administrator of the facility.
- Hold On-Call manager responsibilities as assigned and scheduled in rotation.
WHO YOU ARE:- You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
- You have Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds, similar to the client base at Larkin Street Youth Services.
- You have experience in direct-service roles in drop-in centers, shelters, transitional, and/or permanent supportive housing programs.
- You have previous experience in leadership roles.
- You are a self-starter and team player. Your colleagues describe you as organized, compassionate, and a natural leader.
- You work best in a mostly in person working environment. There is flexibility for up to 1 day per week to work-from-home, depending on program needs.
- You are willing to serve as an After Hours On-Call Supervisor for 7 days, every 6-8 weeks.
- You are willing to work holidays occasionally.
THE PERKS:- $80,000-$85,000 annual salary.
- Clipper Bay Pass - Commute for FREE!
- Choice of Kaiser and Sutter medical plans, plus dental and vision.
- Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
- 403(b) retirement plan with employer matching.
- Flexible spending accounts for Healthcare and Dependent Care expenses.
- Life Insurance.
- Employee Assistance Program (EAP) for counseling services.
- Health Advocate Service.
- Paid Sabbatical following 5 and 10 years of employment.
