Program Manager Level II

Quantum Sky is searching for a Program Manager Level II for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.  HQ AFRC/A6 requires full-time contract management to be co-located on-site with HQ AFRC/A6 at Robins AFB GA, in order to serve as a single focal point for facilitating communications between the Government and Contractor and managing Contractor operations in fulfillment of this contract.

On-site Contract Management is expected to represent all Contractor interests to include any Subcontractors and contractors at all assigned locations.  On-site Contract Management is also expected to work with assigned Contractor Leads at each serviced location if issues need to be resolved regarding personnel, scheduling or in any way affect delivery services of the contract.

Responsibilities:

• Provide for the daily administration of the contract including, but not limited to, formulating and enforcing work standards; managing work schedules;
• communicating policies, objectives, and goals of the organization to all Contractor personnel; reviewing work discrepancies; ensuring sufficient coverage for services; and tracking Contractor compliance.
• Maintain satisfactory contract performance by ensuring project schedule milestones are met with on-time delivery at or above ninety percent (90%) level.
• Coordinate with COR to resolve issues pertaining to Government-Contractor procedures and/or service deliveries.
• Provide accurate/comprehensive MTS, MFS, MPS, MKPS, and Monthly Metrics reports with on-time delivery at one hundred percent (100%) level.
• Ensure all Contractor trip reports (for any travel performed in support of the contract) are submitted within five (5) business days of completion of the trip.  This
• report shall be electronically delivered to the appropriate Government POC(s) via email.
• Submit an accurate and comprehensive Monthly Technical Summary (MTS) Report in accordance with CDRL A001 (B), Monthly Technical Summary Report (MTS), DI
• MGMT-81928, PWS Appendix C, within five (5) calendar days prior to the end of each month that identifies program management actions for the past month.  This report shall be electronically delivered to the COR via email and contain the following information:
  • Summary of events and accomplishments during the reporting period.
  • Any current or anticipated problems and the resolution.
  • Technical user support activity summary.
  • Travel summary covering recently completed and planned/requested travel.
  • Projection of activities planned for the next reporting period.
  • Task schedules/work plans.
  • Self-assessment against task performance metrics and overall contract fulfillment.
  • Submit an accurate and comprehensive Monthly Financial Summary (MFS) in accordance with CDRL A005, Monthly Financial Summary Report (MFS), DI-MGMT-81651, PWS Appendix C, within five (5) calendar days prior to the end of each month that identifies financial management status.  This report shall be electronically delivered to the COR via email and contain a billing summary for reimbursable costs [delineated for labor, training, travel, other direct costs (ODC)] during the reporting period.
• Identify and report project summaries in a Monthly Key Project Status (MKPS) Report in accordance with CDRL A001 (C), Monthly Key Project Status (MKPS) Report, DI-MGMT-81928, PWS Appendix C. Key projects will be identified and designated by the Government.  This report shall be electronically delivered to the COR via email and contain the following information:
  • Compliance to individual project schedule milestones as demonstrated by:
  • Milestone charts (e.g., Gantt chart).
  • Overall schedule status (e.g., on schedule, behind schedule, limiting factors).
  • Percentage of completion.
  • Narrative project synopsis.
  • Phase of project.
  • Identification of any problems, issues or delays.
  • Recommendations.
  • Corrective actions.
• Submit an accurate and comprehensive Monthly Personnel Compliance Summary (MPCS) Report in accordance with CDRL A006, Monthly Personnel Compliance Report (MPCS), DI-MISC-81419, PWS Appendix C, within five (5) calendar days prior to the end of each month that summarizes pertinent information related to Contractor personnel, to include:

  • Name of Contractor supporting each service on the contract, referenced by paragraph and location where service is being performed.

  • Contractor start date.

  • 8140 position number Contractor is assigned to.

  • Type of 8140 certification required by personnel and 8140 compliance status by individual.

  • Completion of Non-Disclosure Agreement (NDA) and Privileged Access Agreement (PAA) by individual.

• Establish and maintain a metrics program to document, trend, perform analyses, and brief performance to the Government. Submit an accurate and comprehensive Monthly Metrics Report in accordance with CDRL A001 (D), Monthly Metrics Report, DI-MGMT-81928, PWS Appendix C, within five (5) calendar days prior to the end of the month, which will include the following metrics:
  • Virtual Environments capacity, performance and utilization metrics.
  • WAN bandwidth utilization and latency metrics.
  • Vulnerability metrics for servers and workstations.
  • Storage and backup environments capacity, performance and utilization metrics.
  • PKI/LRA Token metrics.
  • SharePoint environments capacity, performance, uptime, and utilization metrics.
  • CFP ticket Performance metrics.
  • SharePoint ticket response metrics.
• VTC usage metrics.
• Other metrics as needed directed by the Government
• Document agreements made and direction given by Government during meetings with Contractor in accordance with CDRL A007, Documentation of Decisions, DI-ADMN-81505, PWS Appendix C.
• Provides status reports of task activities in accordance with CDRL A001 (E), Status Reports of Task Activities, DI-MGMT-81928, PWS Appendix C.
• Provide trend and performance analysis reports in accordance with CDRL A001 (F), Trend and Performance Analysis Reports, DI-MGMT-81928, PWS Appendix C.
• Provide new technology research briefings/reports in accordance with CDRL A001 (G), New Technology Research Briefings and Reports, DI-MGMT-81928, PWS Appendix C.
• Maintain required information assurance certification and security clearance for all positions 100% of the time IAW para 5.2.1., 5.8.1.4., 5.8.5.1., and 5.8.5.2.

Required:

• At least 5 years experience as a Program Manager performing duties on a contract of similar size, scope, and complexity as this Task Order.
• At least 3 years with liaison activity associated with various levels of management within DoD, or equivalent, including contracts.
• Recommend three (3) years of experience managing network modernization work or system projects of similar scope and complexity
• Project Management Institute (PMI) Project Management Professional preferred
• Must be knowledgeable in the application of current and emerging technology and protocols
• Professional attitude with the ability to interact with executives and customers at all levels
• Ability to handle sensitive and confidential information
• Excellent verbal and written communications skills
• Ability to adapt to changing priorities and manage multiple tasks
• Experience with MS Project, Primavera, or an equivalent scheduling tool

Clearance: 

• Active DoD Secret clearance

Travel:

• Minimal, less than 10%

Potential for Telework:

• Based on customer needs

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $80,000-$90,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.