Program Manager II / Director of Clinical Services (Anderson - AOP)

Salary: $81,192.00 - $95,000.00 Annually
Location : Anderson County, SC
Job Type: FTE - Full-Time
Job Number: 194348
Agency: Department of Behavioral Health and Developmental Disabilities
Division: Anderson-Oconee-Pickens Mental Health Center
Opening Date: 10/22/2026
Closing Date: 11/1/2026 11:59 PM Eastern
Class Code:: AH50
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN12
Hiring Range - Min.: $81,192.00
Hiring Range - Max.: $95,000.00
Agency Specific Application Procedures:: Please complete the state application to include all current and previous work history and education using verifiable dates.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Program Manager II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Anderson Mental Health Clinic, 1 Linwa Boulevard, Anderson, SC 29621.
As a Program Manager II, you will serve as the Director of Clinical Services for the Anderson-Oconee-Pickens Mental Health Center (AOPMHC) for Mental Health Services, serving a three (3) County area. Direct assigned clinical services in the various locations and oversees Program Managers of Community Service, Mobile Crisis Response, Training Coordinator/Highway to Hope/Interns/Outreach, Quality Assurance/Quality Improvement and Senior Office Manager. Represent the Center in the absence of the Executive Director and functions as the designee of the Executive Director. Provide reporting and oversight to special projects related to clinical functions.
Responsibilities for the Program Manager II:

• Direct and manage the AOPMHC clinic services implementation, enhancement, and day-to-day operations through the direct supervision of the Program Managers of Community Service, Mobile Crisis Response, Training Coordinator/Highway to Hope/Interns/Outreach, Quality Assurance/Quality Improvement and Senior Office Manager.
• Provide oversight to the Supervisors to ensure clinical staff in the area of Compliance and that clinical staff are trained on Compliance. Participate in the Center's Compliance Committee, Quality Assurance Team, Executive Staff, Executive Management Team, and Quality Improvement Team. Assist the Center's Executive Director through program design and implementation, consultation and carrying out special projects as assigned. Participate in the decision-making process of the Center and is accountable for end results. Develop patient advisory board or mechanism for patient feedback into current and new programs and development.
• Ensure that all staff have knowledge of and are measured against productivity expectations for clinical service. Provide follow up with managers to ensure plans are developed for those staff, clinics and programs that are not achieving Patient Care Hours (PCH) standard.
• Ensure a system is in place to meet established access requirements for patients. Create and run reports for AOPMHC to ensure caseload guidelines for adults (80), children (60), and Medication Management Order (MMO) (200) are met. Ensure patient functionality is measured by the Daily Living Assessment (DLA-20.) Ensure Center-wide use of Collaborative Documentation. Ensure staff documentation is done per BHDD & AOP guidelines. Review monthly Report Cards, Patient Care Hours (PCH) Reports and other relevant data to guide clinical services, and develop plan for all programs to be meeting targeted goals.
• Serve as Justice Involved Program Liaison. Host the Quarterly Probate Judges meeting with three county judges and multiple community partners. Participate in multiple community agency monthly meetings and partnerships. Participate in multiple coordination efforts with Department of Justice programs with law enforcement in multiple counties.
• Work with Leadership to ensure systems and procedures are in place to meet Commission on Accreditation of Rehabilitation Facilities (CARF) survey standards for a successful CARF survey and ensures systems are put in place to meet required protocols to obtain ongoing successful CARF recertifications.
• Act as Disaster Preparedness Coordinator for AOPMHC.

Minimum and Additional Requirements

• A master's degree in guidance, counseling or the social sciences and five (5) years related postmaster degree experience.

Center Preferred:
A master's degree in guidance, counseling or the social sciences and five (5) years related postmaster degree experience and licensure in SC as Professional Counselor or Licensed Independent Social Worker - CP.

Additional Requirements:

• In order to be credentialed for core services as a Program Manager II at the SC Office of Mental Health, applicants must provide evidence of clinical experience providing direct patient care. This experience may be documented as a practicum or internship during graduate program, or post-graduate clinical experience. Please be sure to provide specific clinical activities on your application and/or resume.
• Must qualify for credentialing and privileging as a mental health professional and in accordance with quality assurance standards and with concurrence by Office of Mental Health Quality Management.
• Must maintain valid SC Driver's License.
• This position requires the ability to bend, stoop, climb, drive from location to location, lift and file.
• This position could be considered essential. Therefore, the employee in this position may be asked to report to work even if the Center is closed in the event of an emergency.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must have:

• Knowledge of an agency's mission, programs, and objectives.
• Knowledge of management principles.
• Knowledge of an agency's organizational structure, the people who manage the work and the processes applicable to government work.
• Ability to interpret and apply rules and regulations.
• Ability to manage work and provide guidance to employees.
• Ability to make presentations and prepare reports.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is considered essential and may be called back during crises/disasters/emergencies.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices *
  • State Retirement Plan
  • State Optional Retirement Program

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Please check the box(es) if you have ever been employed by the following Offices of SC Dept. of Behavioral Health and Developmental Disabilities.

• Office of Mental Health (OMH) (formerly SC Department of Mental Health)
• Office of Intellectual and Developmental Disabilities (OIDD) (formerly SC Department of Disabilities and Special Needs)
• Office of Substance Use Services (OSUS) (formerly SC Department of Alcohol and Other Drug Abuse Services)
• Does Not Apply

02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03

Did you graduate with at least a master's degree in social work, counseling, guidance, or the social sciences from an accredited university or college and have 5 years related postmaster degree experience?

• Yes
• No

04

Do you have direct patient care experience in a clinical setting, either post-Masters or during your graduate program (i.e., internship or practicum)? If so, please be sure that it is listed in your application and/or resume.

• Yes
• No

05

Please include a copy of your resume and master's degree transcript with this application.

• I have included a copy of my resume and master's degree transcript with this application.

06

Have you been denied a professional license, or had a professional license revoked or limited by, and/or had any discipline or sanction imposed on you or your practice by a professional licensing board or body?

• Yes
• No

07

If you answered Yes to the question above, please provide a statement explaining the facts, name of the professional licensing board or body, any action taken by the board or body and your current status with that board or body.
08

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").
Required Question