Program Manager (Facilities)

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Office of Facilities and Asset Management, Planning and Programming Branch in one of the following locations:

• Aliso Viejo, CA
• Indianapolis, IN
• Washington, DC

Salary: Salary listed reflects the rest of U.S. scale and will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

Duties

Help

This position is in the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), The Planning, Programming, and Requirements (PPR) Division, Planning and Programming Branch (PPB). The Planning, Programming, and Requirements (PPR) Division is responsible for enterprise-level requirements validation, planning, and programming for OFAM. The PPR Division enables a unified, collaborative approach amongst OFAM Divisions and business partners to identify, validate, and prioritize operational gaps and requirements. By integrating operational planning requirements with programming efforts, the PPR Division positions OFAM to meet unique mission and business partner requirements effectively and efficiently.

In this position you will serve as a Program Manager over critical facility construction, maintenance and repair requirements and programming.

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10).

Salary reflects the Rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Major duties for this position include, but are not limited to:

• Leading requirements management activities through the entire CBP Program Lifecycle Guide and Real Property Annex, coordinating with stakeholders to translate operational requirements into facility solutions.
• Establishing quality standards, developing new processes, and implementing process improvements for planning and programming of facility projects, managing budget forecasting efforts, and overseeing all out-year planning efforts utilizing the Capital Facilities Investment Plan (CFIP), DHS Real Property Capital Plan (RPCP), and annual Resource Allocation Plan (RAP).
• Analyzing schedules, budgets, and resources to recommend strategies for increased program efficiency, and providing guidance and recommendations for current and long-range planning procedures, program operations, and project programming.
• Setting proposed investment plans and funding schedules that depict priority facility requirements programmed 5-10 years into the future and updated annually as part of the RAP process.
• Ensuring requirements have necessary supporting documentation, including requirements intake forms, space matrices, requirements justifications, analyses of alternatives, business cases, and project-level agreements.

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Bargaining Unit: This position is not covered under the bargaining unit.

Certification: Incumbent must possess a Contracting Officer's Representative (COR) Level II or Level III certification or have the ability to obtain this certification within 18 months of placement.

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Using a wide range of qualitative and quantitative methods to assess and improve program effectiveness;
• Resolving broad and complex planning, evaluation, control, and resource allocation problems and providing authoritative advice to management on the use of substantial resources or extensive changes in established procedures prior to implementation;
• Planning and carrying out all phases of the project with little oversight, works autonomously to determine the appropriate methods to complete the work, and coordinates with respective individuals/groups when necessary;
• Developing new ways to resolve major management problems and establishing administrative regulations or guidelines for the conduct of program operations or new criteria for measuring program accomplishments;
• Collaborating to accomplish mutual goals, follow established policies and procedures, and negotiate changes in procedures when dealing with uncooperative representatives to obtain the CBP desired outcome, including in situations involving organizational conflict, competing objectives, or resource problems.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/09/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

• Veterans
• Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
• Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.
• Peace Corps and VISTA
• Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
• Other miscellaneous hiring authorities