Position Title: Program Manager
Location: National Capita Area/ On site Visits as Required / Remote / Hybrid
Clearance: Secret
Position SummaryThe Program Manager (PM) is the single point of accountability for the Contractor's overall performance across the Cyber Security Services Blanket Purchase Agreement (BPA) supporting the Department of State (DOS), Bureau of Consular Affairs (CA), Directorate of Technology (DT), Enterprise Architecture (EA), Cyber Security Team (CST). The PM owns delivery of all active BPA Call Orders - ISSO Support, Security Control Assessment Services, Security Operations and Monitoring Services, Cyber Portfolio Management Services, and Cyber Tool Support Services - and serves as the Contractor's primary interface with the Contracting Officer (CO), the Contracting Officer's Representative (COR), and Government technical points of contact.
Key Responsibilities- Serve as the Contractor's executive-level point of contact for the BPA, maintaining direct, ongoing communication with the CO, COR, and Government stakeholders.
- Direct and integrate performance across all BPA Call Orders, ensuring each Call Order Lead (ISSO Lead, Assessment Lead, SOC Manager, Cyber Tools Lead) delivers to the objectives and desired outcomes in the Statement of Objectives (SOO).
- Own the comprehensive program management plan and integrated master schedule; ensure milestones are achieved on schedule and resource allocation stays within planned levels.
- Ensure timely, accurate delivery of all contractually required reporting, including Monthly Status Reports, Quarterly Performance Reports, Annual Reports, and the Final Report.
- Oversee the deliverables tracking log and ensure all deliverables meet the timeliness, quality, compliance, format, and security standards defined in Section F of the contract.
- Maintain the risk register across the program, ensuring risks are identified, tracked, mitigated, and briefed to Government stakeholders on a regular cadence.
- Lead staffing strategy for the program: recruitment, retention, onboarding, and prompt replacement of personnel, ensuring replacement personnel meet or exceed the qualifications of the individual being replaced.
- Manage the Key Personnel substitution process in accordance with Section H.8, including required notifications to the CO and adherence to the 90-day no-substitution period absent illness, death, or termination.
- Oversee financial performance of the BPA, including budget tracking, variance reporting, and cost-benefit analysis for proposed security investments.
- Ensure compliance with all applicable federal mandates and standards (FISMA, NIST SP 800-53/800-37/800-53A/800-61/800-161/800-207, OMB M-21-31, OMB M-22-09, FedRAMP) across every Call Order.
- Direct knowledge-transfer activities so Government personnel develop sustainable independent capability, including train-the-trainer outcomes prior to contract end.
- Lead the 90-day Transition-In and Transition-Out plans, coordinating phased responsibility assumption, knowledge transfer, staffing ramp-up, and continuity of operations.
- Represent the Contractor in Government audits and assessments (e.g., OIG, CISA) and ensure timely remediation of any findings.
- Enforce quality management processes across the program, including deliverable review cycles and corrective action procedures.
- Coordinate all C-SCRM and cybersecurity supply-chain risk management obligations, including incident notification to the CO within required timeframes.
- Required Qualifications
- Bachelor's degree and a minimum of 10 years of relevant program/project management experience, preferably supporting federal or DOS cybersecurity programs.
- Active Project Management Professional (PMP) certification or equivalent.
- Demonstrated experience managing multi-task/multi-call-order IT or cybersecurity services contracts of comparable scale and complexity.
- Working knowledge of FISMA, RMF, and NIST SP 800-series standards sufficient to direct technical teams and communicate credibly with Government leadership.
- Ability to obtain and maintain a SECRET-level personnel security clearance.
- Strong written and verbal communication skills; experience presenting to senior Government stakeholders and Contracting Officers.
