Full Job Description
Patient Relations role:
Under the general supervision of the Chief Philanthropy Officer, responsible for the donor engagement program focused on patient relations program, which is a program designed to develop and sustain positive relations with donors and trustees and steward our donors at our foundations. Acting in coordination with the Foundation, the Program Manager is responsible for program development and ongoing administration, including resource management and any related budget and project management responsibilities. Serves as a patient advocate and a liaison between the patient and the medical center by supporting our donor needs in seeking medical care guidance, access, shared understanding of terms and process, access to allied hospital departments and physician offices. This does not impact speed, type or level of medical care provided, as all patients receive the same high quality medical care. The Program Manager must be accessible and willing to work on an on-call and variable schedule basis and must be available to come to the hospital or to donor home/business locations as needed during assigned day, evening, night, weekend or holidays.
Donor Engagement:
Under the general supervision of the Director of Philanthropy, responsible for the donor engagement program which is a program designed to develop and sustain positive relations with donors and trustees and steward our donors at our foundations. The Project Manager Donor Engagement leads the development and execution of project plans for the Major Gift Officers, including annual giving programs and moves management. The Project Manager will be the liaison for the Southern California regional donor engagement team through local project management, documentation and reporting; meeting coordination, donor database, including documenting and additional support as needed.
Required Qualifications:
• Bachelor's Degree Health-related field preferable Or equivalent education/experience
• 5 years of Program management or similar project management or leadership experience.
• Some Fundraising and/or healthcare.
Preferred Qualifications:
• 7 years of Fundraising and/or healthcare.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About the Team
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
