OverviewPlease note that this position is contingent upon the successful award of a contract currently under bid.
Summary:
The Program Manager / Contract Manager is responsible for overall management and execution of PAS, RMS, and CLR services supporting Defense Health Network Indo-Pacific (DHN-IP) Medical Treatment Facilities (MTFs). This role oversees daily operations, contract performance, staffing, quality, reporting, customer service, and compliance with DHA and DHN-IP requirements.
Qualifications
Necessary Skills and Knowledge:
- Proficiency with Microsoft Office Suite.
Minimum Qualifications:
- 5+ years of experience managing healthcare operations, call center operations, government contracts, or similar services.
- Experience managing teams and contract performance.
- Ability to pass an employment background check.
Preferred Qualifications:
- Bachelor’s degree in Business, Healthcare Administration, Management, or related field.
Pay and Benefits
The annual pay range for this position is $170,000 to $185,000.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
Responsibilities
Essential Job Functions:
- Manage day-to-day contract operations and ensure services meet established performance standards and business rules.
- Serve as the primary contractor point of contact for government and MTF leadership.
- Monitor staffing, productivity, quality, customer service, and contract deliverables.
- Attend government, MTF, and operational meetings and coordinate responses to operational requirements.
- Oversee contingency operations, corrective actions, and continuous process improvement.
- Review required reports and ensure timely, accurate, presentation-ready deliverables.
- Travel to supported MTFs as required.
