Role Summary: We're looking for an ambitious problem-solver who thrives in challenging environments and has a passion for delivering advanced autonomy systems in the field. As a Mission Success Operations Manager, you will be a core member of our team, managing the technical delivery of our ground autonomy systems in remote and austere locations. In this role, you'll work directly alongside end-users of our systems, iterating rapidly on solutions that push the boundaries of ground robotics. You will coordinate the logistics, deployment, and sustainment of our equipment in the field, engaging deeply with hardware, robotics, and agile software development practices.
You will act as the connective tissue between customers, field teams, and internal stakeholders, ensuring programs execute smoothly and that lessons learned in the field directly shape future capability.
Key Responsibilities:Own Mission Success in the Field - Lead the end-to-end execution of deployments for Overland AI's ground autonomy systems, ensuring technical and operational success in challenging environments
- Serve as Overland AI's primary on-site representative during field operations, building trust and credibility with end users
- Identify, prioritize, and resolve issues that impact mission execution, often in time-sensitive, resource-constrained situations
Partner Closely with End Users - Work side by side with operators and stakeholders to understand real-world needs, constraints, and mission objectives
- Capture and translate user feedback, operational challenges, and field observations into clear requirements and actionable inputs for internal teams
- Influence the product roadmap by acting as the voice of the customer internally, ensuring user needs meaningfully influence hardware, autonomy, and operational priorities
Program & Operations Leadership - Establish and maintain clear program structure, including goals, milestones, risks, and dependencies
- Coordinate logistics, deployment planning, and sustainment activities, ensuring equipment, personnel, and resources are ready in the right place at the right time
- Drive clear communication across customers, leadership, and internal teams before, during, and after deployments
- Support follow-on contract efforts by identifying opportunities to expand scope, improve offerings, and demonstrate mission value
Documentation & Continuous Improvement - Create and maintain program documentation including charters, execution plans, deployment guides, and field support processes
- Capture lessons learned from deployments and ensure they are fed back into product, operations, and program improvements
- Help mature Overland AI's mission success and field operations practices as the company scales
Minimum Qualifications: - Bachelor's degree in an Engineering discipline preferred, or equivalent practical experience
- Ability to obtain a US government security clearance
Desired Experience & Qualifications: - 4+ years of experience as a program manager, operations manager, or equivalent role
- Demonstrated experience leading programs, operations, or complex initiatives in technical or operational environments
- Experience fielding software or hardware products to real operating environments in deep-tech, defense, or high-growth start-up domains
- Effective communicator with demonstrated ability to collaborate and influence cross-functionally
- Strong understanding of software development lifecycles
- Experience working with ground autonomy systems
- Demonstrated ability to deliver successful outcomes on multiple projects simultaneously in a fast-paced operating environment
- Willingness to operate in ambiguous environment(s) and take action to solve challenging problems
- Prior US military experience is a plus
Location: This position is located in
Seattle, WA. Frequent, extended travel, both CONUS and OCONUS, expected (>50%).
Compensation & Benefits Pay range:
Mission Success Program Manager: $120,000 - $150,000 annually
Benefits include:
- Equity compensation
- Medical, dental and vision coverage
- Flexible paid time off
- 401(k) with company matching contributions
- Parental leave
- Monthly wellness stipend
- One-time workplace & productivity reimbursement
