Program Manager

Position Summary

The Program Manager is responsible for ongoing site operations and providing supervision and technical assistance at General Motors Milford Proving Grounds.

Responsibilities/Duties:

• Manage the CMS Site Program, ensuring strict adherence to all aspects of the Statement of Work (SOW)
• Oversee and coordinate Chemico personnel, Tier II suppliers, and customer representatives for safety and compliance initiatives.
• Lead and ensure compliance with the site ISO Program, aligning with Chemico and GM corporate standards.
• Foundational understanding of 40 CFR 1065.750 - Analytical gasses to support Chemico team members and customers operations.
• Provide leadership and direction to direct and indirect reports, optimizing efficiency and service quality for customers.
• Identify, implement, and track continuous improvement opportunities, including process enhancements and project initiatives.
• Monitor and report on project progress, ensuring alignment with savings and efficiency targets.
• Develop and present detailed product spending analysis to support departmental budget management.
• Assess product lead times, adjusting minimum and maximum inventory levels to maintain Just-In-Time (JIT) inventory practices.
• Analyze product usage and spending trends, identifying inefficiencies and implementing corrective measures.
• Oversee shipments, ensuring timely product delivery and fulfillment of daily operational demands.
• Serve as the primary liaison between the site and Chemico, addressing and resolving customer concerns.
• Develop and maintain work instruction documentation, including Technical Instruction Sheets (TIS) and Standard Task Sheets (STS).
• Act as the site safety representative, coordinating Chemico and client safety requirements, trainings, and compliance efforts in collaboration with safety teams.
• Identify opportunities for expanding the chemical management/technical services program and notify the Operations Manager of any scope changes requiring SOW modifications.
• Maintain working knowledge of customer software systems such as SAP, Ariba, SiteHawk, GMR2 Portal, Reliance.
• Oversee customer performance metrics, ensuring operational goals and compliance standards are met.
• Conduct quarterly meetings with site and chemical management personnel to review performance, initiatives, and improvements.
• Share best practices, projects, and process improvements across Chemico facilities to enhance efficiencies, companywide.
• Perform additional duties as assigned.

Knowledge, skills and abilities:

• Upholds and promotes Chemico LLC's customer-driven business philosophy.
• Demonstrates strong decision-making, negotiation, and problem-solving skills.
• Maintains a commitment to cost savings and understands the financial impact on customers.
• Possesses a clear and comprehensive understanding of the program's technical aspects.
• Delivers exceptional customer service by identifying and addressing unique customer needs.
• Experienced in industrial safety programs and training compliance.
• Exhibits excellent oral, written, and interpersonal communication skills.
• Understands union rules and regulations, working cooperatively with union leadership.
• Effectively trains, develops and mentors assigned personnel.
• Prioritizes workload efficiently, delegating tasks appropriately to optimize productivity.
• Manages workload effectively within tight deadlines and conflicting operational demands.
• Demonstrates strong leadership and supervisory capabilities.
• Accurately evaluates and interprets test results.
• Applies knowledge of accounting principles with proficiency in Crystal Reports and MAS ERP software.
• Displays confidence, self-motivation, initiative, and strategic insight to drive business growth.
• Highly proficient in Microsoft Programs.
• Capable of prolonged periods of seated computer work.
• Able to stand and walk extensively within large industrial environments.
• Capable of lifting up to 50 pounds.

Required Qualifications:

• Bachelor's Degree in Engineering and/or Chemistry/Biology/Biochemistry and/or equivalent experience.
• Recommended minimum of 2-4 years of previous experience in chemical management.
• Recommended minimum 2 years' experience in contract construction, negotiation, and application.

Work Environment:

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a manufacturing environment. This role requires presence on the manufacturing floor and a significant amount of walking on concrete surfaces. This role also routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. Ability to work in team fostered environment. Ability to work in multi-tasked environment. Strong personality and focus in fast-paced and demanding environments. Ability to adapt to change quickly and multi-task.

Physical Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Ability to sit for prolonged periods of time in front of computer
• Ability to stand for prolonged periods and walk within very large industrial environments
• Ability to lift up to 50 pounds

Travel:

Overnight travel may be required - less than 5%

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.