Program Manager

Location: Toronto, Canada Job Description We are looking for an experienced Program Manager to lead large-scale business transformation and technology programs. The role will manage cross-functional teams and oversee delivery from strategy and planning through development and deployment. Key Responsibilities • Define program goals, KPIs, roadmaps, and delivery plans. • Lead cross-functional teams including Architects, Business Analysts, Developers, and Testers. • Manage scope, budget, resources, risks, issues, and dependencies. • Ensure timely delivery aligned with governance standards and best practices. • Provide clear stakeholder communication and executive-level reporting. • Build strong client relationships and act as a trusted advisor. • Coordinate with technology partners and vendors. • Drive continuous improvement through reusable delivery assets and templates. Required Qualifications • 10+ years of experience in program/project delivery, consulting, systems development, or integration. • Proven experience leading large-scale technology programs. • Strong stakeholder management, communication, analytical, and problem-solving skills. • Experience managing cross-functional teams. • Knowledge of Agile, Scrum, and Waterfall methodologies. • Experience with CRM, ERP, Data & Analytics, or Cloud platforms preferred. The base compensation range for this role in the posted location is: $165,000 - $175,000/Annum Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.