SummaryThe Program Manager is located within the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Education Service (EDU). Education Service administers VA education benefit programs for Veterans, Servicemembers, National Guard and Reserve members, and eligible dependents in accordance with Title 38 and Title 10, United States Code.
DutiesHelp
Specific duties include:
The incumbent advises and makes recommendations to the Deputy Director of TRIAD on
business specifications and requirements, including data and report, application design,
training and implementation, rollout strategy, and other technical and non-technical aspects
of education adjudication and stakeholder systems.
Participate in the establishment of system-wide and local monitors and controls to meet
federal government and industry standards and directs recommended and accepted risk
methodology.
Manage the coordination of assigned EDU mission-related IT system solution goals and
facilitate adjustments as appropriate.
Manage program/project management and systems lifecycles to include: acquisition,
development, modification, enhancement, deployment or decommissioning of a product,
service or system which may consist of one more Commercial Off the Shelf (COTS),
Software as a Service (SAAS), and/or internally developed software business application
technologies.
The incumbent is responsible for the efficient operation of TRIAD staffs and their personnel,
including contractors, to ensure effective completion of assigned tasks.
The incumbent supports ongoing day-to-day leadership on operations support matters, and
acts for the Deputy Director as designated, with full authority to commit Education to any
course of action within program jurisdiction.
Fulfills supervisory responsibilities in accordance with the organization's policies and
applicable laws.
Work Schedule: Full Time, Monday-Friday 8am-4:30pm
Compressed/Flexible: Available
Virtual: This is not a virtual position.
Position Description Title/PD#: Program Manager (Assistant Director - TRIAD); PD422080
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
This is not a bargaining unit position.
RequirementsHelp
Conditions of employmentAs a condition of employment for accepting this position, you will be required to serve a
1-year probationary period or a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- Selected applicants will be required to complete an online onboarding process.
- Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement: 11/02/2026.
GRADE REQUIREMENT: To receive CTAP selection priority, your grade level upon Reduction in Force must be at least 15 with promotion potential of at least None.
MINIMUM QUALIFICATIONS: You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization. Specialized experience is defined as :
- Experience developing, implementing, and evaluating information systems.
- Experience testing software business application technologies.
- Experience managing complex IT programs and projects involving strategic planning, and systems development.
- Experience providing leadership and management oversight for program operations.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some physical effort may be required to perform the duties of the position.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
EducationNo Education Substitution
Additional informationUnder the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
