15+ years of experience in leading large-scale transformation programs
Strong understanding of AI, GenAI, and emerging technologies
Preferred experience in telecommunications, particularly BSS/OSS ecosystems
Proven success in delivering multi-year, cross-functional initiatives
Strong executive presence with experience influencing C-suite leaders
Expertise in governance, strategic planning, and risk management
Responsibilities
Coordinate end-to-end program delivery across all streams
Draft and refine business requirements with stakeholders
Connect and manage cross-functional dependencies proactively
Drive program cadence, including planning and status reviews
Ensure alignment between delivery teams and business needs
Manage escalations and resolve conflicts early
Partner with technical leadership to ensure feasible program plans
Benefits
Opportunity to work on challenging and sophisticated programs
Collaborate with top industry professionals
Engage with cutting-edge technologies
Build a culture of accountability and execution excellence
Full Job Description
Location: USA-GA, Alpharetta, Rainwater Dr (AM)
Talent Acquisition: Anuradha Chakrabortty Required Travel : Minimal Open to Relocation : Relocation - No Referral Bonus Reward Amount* : $1,000.00
* In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled
In one sentence
We are seeking a highly experienced Program Director to lead a high-visibility, strategic transformation initiative, driving executive-level alignment and program execution while partnering closely with senior leadership and customer executives.
What will your job look like?
End-to-end program coordination across all streams ensuring a single, coherent delivery narrative.
Drafting and refining Business requirements in close partnership with the Business Sponsor and application stakeholders, converting field and operational input into clear, actionable specifications.
Connecting stakeholders across business, delivery, and technical functions, and proactively managing cross-functional dependencies before they become blockers.
Driving program cadence, including planning cycles, status reviews, and executive reporting.
Ensuring alignment between what delivery teams are building and what the business actually needs, closing the gap between technical execution and operational reality.
Escalation management, surfacing conflicts or resourcing gaps early and driving them to resolution rather than letting them accumulate at the team level.
Partnering with Systems Owners and technical leadership to ensure program plans remain technically grounded and feasible, not just commercially convenient.
All you need is...
15+ years of experience leading large-scale, complex transformation and enterprise programs.
Strong understanding of AI, GenAI, and emerging technologies, with experience leveraging innovation to drive business outcomes and transformation success.
Preferred experience in telecommunications, including BSS/OSS ecosystems, cloud transformation, digital modernization, and enterprise platform initiatives.
Proven success delivering multi-year, cross-functional initiatives with significant business, technology, operational, and commercial impact.
Strong executive presence with experience influencing C-suite leaders, customers, and key stakeholders.
Expertise in governance, strategic planning, risk management, dependency management, and driving execution in ambiguous, high-pressure environments.
Why you will love this job:
You will work on large challenging and sophisticated programs alongside the brightest minds to collaborate across accounts/regions to provide a single voice!
This is an opportunity to work with the industry's most sophisticated technologies.
Building a culture of accountability, transparency, and execution excellence.
About Amdocs Limited
Amdocs Limited is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises. Amdocs was founded in 1982 as an offshoot of Golden Pages, the Israeli phone directory company, and was incorporated in 1988. The company is publicly traded on the NASDAQ under the symbol DOX.
