Program Evaluation and Optimization Manager

Salary: $7,415.00 - $10,953.00 Monthly
Location : Denver, CO
Job Type: Full Time
Job Number: IIC 04182 10/27/2026
Department: Colorado Department of Human Services
Division: OBH (Office of Behavioral Health)
Opening Date: 10/27/2026
Closing Date: 11/10/2026 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 1575 Sherman St, Denver, CO 80203
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
This position is open to current Colorado residents only.
The Office of Civil and Forensic Mental Health (OCFMH) Data and Evaluation Team supports the Mental Health Hospitals, Forensic Services Division Mental Health Transitional Living Homes and other recently formed divisions by conducting research and providing routine and ad hoc statistical and analytical reports for management, regulatory entities and external stakeholders.
Description of Job
Hybrid - Minimum 2 days on-site, 3 days remote.

Please note: These working arrangements are subject to change.

What you'll be doing:
• Responsible for directing and managing all aspects of the OCFMH Data & Evaluation Team by planning, formulating, developing, implementing and facilitating projects and objectives.

• Conducts deep-dives into data analytics and systemic issues and questions.

• Provides verbal and written communications for OCFMH Leadership and CDHS Senior Leadership.
• Ensures that assigned projects and reports meet identified milestones and deadlines. The position notifies appropriate senior leadership and/or managers of any delays, variances or unforeseen miscalculations.
• Participates in and coordinates the development of system changes to support successful outcomes.
• Instills a customer-service focus and accepts responsibility in maintaining respectful and professional relationships.
• Leads ongoing improvements, enhancements, updates and modifications to existing analyses, reports or data results.
• Collaborates with the OCFMH Leadership on fiscal operating budgets and legislative initiatives for new funding requests on capital and operating proposals.
• Performs and oversees the tactical planning, research and data integrity of the OCFMH Data & Evaluation Team. When new analyses are needed, the position oversees the team's collaboration with various OCFMH, Mental Health Hospital (MHH) and internal staff and guides the development of new data collection systems, analytical approaches and report outputs, as needed.
• Using principles and theories of inferential and descriptive statistics, the position performs and oversees the interpretation of results and provides possible explanations for variances in the data as identified by staff.
• In coordination with the BITS/HIT Team, the position collaborates in the creation of new analytics, data extractions and queries in support of the reporting of clinical-performance data for regulatory compliance entities, including The Joint Commission (TJC), the Center for Medicare and Medicaid Services (CMS), the Colorado Department of Public Health and Environment (CDPHE), and the Department of Health Care Planning and Finance (HCPF).
• Supervises the product of other analysts and data management professionals and communicates the advantages and disadvantages of any particular analysis strategy to MHH, OCFMH or CDHS leadership.
• Produces and oversees the production of quantitative and qualitative evaluations, analyses, narrative reports, graphs, and interpretations of agency clinical and operational-performance queries and analyses for customers at all levels within CDHS, and also for the public, Office of the Governor, and the General Assembly. This is accomplished by establishing quality processes and tools, engaging OCFMH Data & Evaluation Team staff and end users in the creation, development and maintenance of dashboards and other analytical tools as a means of establishing ongoing data integrity for clinical and operations systems.
• Uses scientific methods and standardized statistical practices to research and report on mental health and substance abuse matters for the MHH's Forensic Services Division and the MHTL Homes and their patient population. The position coordinates and collaborates with data collection staff, stakeholders and customers within OCFMH, CDHS and other state agencies (e.g., Department of Corrections and the Office of Criminal Justice) as required. The position ensures that the team applies appropriate statistical methodologies and that the analytical systems and outputs are aligned with CDHS and OCFMH policies, state and federal regulations, procedures and forms related to data collection processes.
• Supports positive customer-focused relationships with internal or external stakeholders and/or customers. The position ensures staff participation in group discussions or committee meetings that are relevant to the team's reporting mission. The position maintains a broad skill set, including knowledge of a wide variety of statistical analytic techniques, outstanding verbal and written communication skills, and expertise with pertinent computer programs.
• Oversees the production of data for "R2E" performance indicator system, consent decree mandates, WPSHA, Federal Block Grants, 27-65 audit teams and other regulatory and key performance indicator metrics not otherwise produced.
• Maintains a broad skill set including knowledge of a wide variety of statistical analytic techniques, outstanding verbal and written communication skills and expertise with pertinent computer programs.
• Supervisions and leads staff in a professional manner.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:
Eight (8) years of relevant experience in managing a team, coordinating strategy and associated actions for performance metric plans, data analysis, creation of implementation and project plans, key metric development, process improvement, and documentation or closely related field.

OR
Education and Experience:
A combination of education in Healthcare Administration, Business, Data Analytics or closely related field and/or relevant experience in managing a team, coordinating strategy and associated actions for performance metric plans, data analysis, creation of implementation and project plans, key metric development, process improvement, and documentation or closely related field equal to eight (8) years.
Preferred Qualifications:

• Managing and mentoring teams,
• Experience with working across multiple teams and systems
• Experience with health or patient data
• Experience with electronic health records

Conditions of Employment:

• Standard background check and reference check required.
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• May be required to have TB testing upon hire, or other public health mandates including vaccines as specified by the State of Colorado.
• May be required to travel in-state to Pueblo, CMHHIP, downtown Denver, or CMHHIFL.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.
2. Explain why the prior termination or resignation should not disqualify you from the current position.
3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
  
  • Relevant years of state service experience.

Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.
• You can find the official appeal form here.
• You must be deliver the official appeal form to the State Personnel Board:
  
  • By email (dpa_state.personnelboard@state.co.us), or
  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or
• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

• How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process
• For additional recruiting questions, please contact