Program EngineerThe Program Engineer serves as the technical point of contact and provides technical support to their assigned team.
Job Summary- Actively participate in all team meetings to ensure adequate technical support, including serving as a liaison to other technical functions.
- Perform labor efficiency analysis and provide recommend/implement changes to reduce the standard and improve efficiency.
- Review and approve all configuration changes.
- Actively participate in the change board process.
- With the assigned Quality Engineer
- Process (disposition) discrepant material tickets for assigned products.
- Review first pass yield, defects, scrap and customer returns on assigned products and respond accordingly.
- Conduct root cause analysis and propose corrective actions for all issues related to assigned programs/products.
- Ensure work instructions for all assigned products are the complete, thorough, and effective. Review all employee suggestions for improvement.
- Ensure manufacturing routers are accurate.
- Ensure labor standards are accurate.
- Ensure Manufacturing Bill of Material (BOM) is accurate and complete.
- Respond to requests and questions from the production team.
- Provideinputs to Bids and Proposals Department.
- With component engineering, support procurement in identifying and evaluating possible alternate components.
- Create "Engineering holds" in Manufacturing Execution Software.
- Respond to technical inquiries from assigned customer(s).
- Upload engineering information to customer portals.
- Review all customer return requests (to ensure they include sufficient information with which to proceed) with Team Quality Eng. and RMA coordinator.
- Evaluate all customer returns and actively support them through the rework process with Team Quality Eng. and RMA coordinator.
- Submit and track all customer technical requests, as well as all Ducommun-generated technical requests.
- Actively participate in the customer purchase order review.
Required Skills & Qualifications:• Demonstrated knowledge of basic manufacturing and assembly processes together with work measurement and work standards
• Proficient in technical writing, good documentation skills; attention to detail is critical
• Required: able to read and interpret engineering drawings
• Prior experience with an ISO-9000 AS-9000 environment is a plus
• Demonstrated analytical expertise including ability to plan, resolve problems effectively, and establish priorities
• Understanding of DOE, 6-Sigma, Lean Manufacturing desired
• Working knowledge at an intermediate level of computer skills in e-mail, Word, Excel, PowerPoint, Access, and Microsoft Project
• Demonstrated ability to communicate with customers and project company image to attract business
• Negotiation and conflict management skills together with demonstrated experience troubleshooting and problem-solving
• Flexible with high energy, able to handle multiple tasks smoothly
• Abilities listed in General Requirements of Team Members
Required Experience/Education/Training/Certifications: • 4 year technical: BSEE, BSEET, or BSME is preferred
• 2-4 years' experience in engineering functions consistent with the specific position requirements
11616 East 51st Street
Tulsa, Oklahoma, 74146
United States
