MPH, MSW, or MA in Health/Social Services required
Minimum of 5 years in human services, with 3 years in a supervisory role
Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)
Strong professional judgment and boundary-setting skills
Experience with CARES preferred; comfortable with workplace technology
Flexibility for 24/7 on-call support
Bilingual proficiency in English and Spanish preferred
Responsibilities
Lead and supervise a multi-disciplinary team including Social Service Supervisors and Case Managers
Integrate services across employment, childcare, and recreation for comprehensive client outcomes
Coach, train, and develop staff to enhance performance and growth
Champion and implement Evidence-Based Practices, Trauma-Informed Care, and Motivational Interviewing
Monitor program performance towards housing, employment, and family stability goals
Ensure compliance with program standards and accurate documentation
Build and maintain partnerships with community providers to expand support services
Oversee program operations to ensure a safe and high-quality environment
Benefits
Comprehensive health benefits
Professional development opportunities
Supportive work environment
Flexible scheduling options
Opportunities for community engagement
Full Job Description
Program Director
**MPH, MSW, or MA in Health/ Social Services is required**
$95,000 to $100,000
THE ROLE
The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.
WHAT YOU WILL DO
Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers
Integrate services across employment, childcare, and recreation to support comprehensive client outcomes
Coach, train, and develop staff to drive high performance and continuous growth
Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)
Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals
Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)
Build and maintain strong partnerships with community providers and stakeholders to expand support services
Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff
WHO YOU WILL BE
You will hold an MPH, MSW, or MA in Health or Social Services
You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management
You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)
You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness
You will have experience with CARES (preferred) and general comfort with workplace technology
You will be flexible and available to be on call as needed (24/7 support)
You will have bilingual proficiency in English and Spanish (preferred)
