Associates Degree with 15+ years of experience in homeless services, including 10+ years in supervisory roles.
Strong leadership and management skills essential for team oversight.
Proficient in implementing and monitoring policies per agency guidelines.
Knowledge of laws governing substance abuse treatment programs at all government levels.
Excellent analytical, organizational, and problem-solving abilities.
Responsibilities
Supervise and monitor the therapeutic environment to uphold behavioral guidelines.
Evaluate the quality and safety of shelter services and the care environment.
Manage and enhance program services, developing new treatment components as needed.
Assess client needs to ensure program objectives are achieved.
Develop and implement agency policies and procedures.
Provide clinical and administrative supervision to program staff.
Conduct hiring, training, and performance evaluations for staff.
Benefits
Comprehensive health and wellness programs.
Professional development and training opportunities.
Supportive work environment focused on team collaboration.
Access to resources for personal and professional growth.
Full Job Description
Overview
Program Director
Salary: $98,582
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
Responsibilities
The Role
Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, The Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring a high quality of clinical services are provided to clients served; the general upkeep and safety of the site managed is properly maintained; established program goals are met and a proper level of communications between program employees and agency administration is maintained.
What You Will Do
Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, and interpersonal relationships remain positive.
Monitors quality, effectiveness and efficiency of program's shelter services and safety of environment of care.
Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
Assesses needs and ensures program objectives are met.
Helps develop, implement and deploy agency policy and procedures.
Provides clinical and administrative supervision to program staff.
Interviews, hires, trains, appraise disciplines and may terminate subordinate staff.
Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
Interfaces with other department and clinical program directors to meet program and agency's goals and objectives.
Plans, develops, and conducts in-service training to maintain and improve staff competencies.
Keeps Executive Management informed about program and prepares status reports as required.
Participates in internal Management/Quality Improvement committees.
Qualifications
Who You Will Be
Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
Strong leadership and effective management skills.
Ability to implement and monitor policy and procedure in accordance with agency guidelines.
Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
Good analytical, organizational skills and problem-solving skills
