Strong background in production strategy and operational excellence
Ability to empower teams and drive innovation
Understanding of various project management methodologies
Technical acumen to navigate complex projects
Exceptional interpersonal and communication skills
Humility in leadership with a focus on continuous learning
Responsibilities
Oversee production activities across multiple client accounts
Establish and maintain executive-level client relationships
Lead organized and managed project outcomes
Own scoping and financial performance of projects
Drive business development efforts to align client success with agency goals
Benefits
Work at a globally recognized digital-first creative agency
Engage with a diverse portfolio of Fortune 100 clients
Collaborate with a dynamic team of engineers and creatives
Opportunities for professional growth and continuous learning
Be part of an expansive network with agencies worldwide
Full Job Description
As a Program Director, you will be client-aligned and responsible for overseeing a portfolio of projects at Code and Theory. You will coach and mentor a team of project/program managers, ensuring delivery excellence, client satisfaction, and opportunity for business growth. Your leadership will drive the vision and strategic goals of the Delivery department.
A great Program Director is both strategic and hands-on: you establish best practices, optimize workflows, build scalable processes, and have a pulse on individual project health. You are a strong leader who will mentor and empower producers at every level, foster cross-discipline collaboration and respect, and maintain strong relationships with clients, team members, and vendors. Ultimately, you balance strategic and creative ambition with fiscal responsibility, ensuring Code and Theory delivers innovative, high-quality work efficiently and profitably.
WHAT YOU'LL DO
Oversee all production activities across a large client and/or several clients, building agility, rigor, and precision into execution. Delivery expertise across a variety of product focused engagements: website, native applications, PWAs, systems integration, etc.
Establish and maintain executive-level client relationships, ensuring alignment with strategic objectives and effectively navigate complex conversations related to scope, alignment, and team performance
Lead and own the outcomes of organized and managed projects and client work, ensure the team is on track throughout engagements
Own scoping, team oversight, financial performance, and business development efforts, ensuring alignment between client success and agency outcomes
WHAT YOU'LL NEED
10+ years of program management experience
Passion for empowering your team to deliver innovative solutions
Curiosity about how technology and creativity can drive business transformation
Ownership of production strategy and operational excellence
Humility in leadership and promoting a culture of continuous learning and accountability
An understanding of different project management methodologies with the ability to apply, or adapt, your approach to meet client needs and deliver successful outcomes
Strong technical acumen to drive work forward in partnership with cross-discipline leads, and have the ability to translate technical complexity into a clear and actionable delivery plans
Exceptional interpersonal skills, including clear communication, emotional intelligence, and the ability to influence and align diverse stakeholders, both internal teams and clients
The target range of base compensation for this role is $175,000 - $220,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
