• Represent the program to the government, organizational partners, stakeholders, and other affiliated institutions.

• Provide oversight of all financial, policy, and administrative activities and systems of the program.

• Manages the program’s contract and budget and ensures that the program processes are in line with the funder’s current policies.

• Establish effective management and financial systems and controls to monitor and evaluate performance and financial outcomes. 

• Ensure compliance with contractual obligations and billing milestones, and achieve high-quality service delivery.

Your Responsibilities Will Include:

Program Management & Oversight

• Communicate contract program goals to staff during monthly staff meetings and during the onboarding of new staff.

• Develop processes for managing, and tracking workflow, goals, and expectations.

• Represent the program to the government, organizational partners and stakeholders, and other affiliated institutions.

• Provide oversight of all programmatic, financial, policy, and administrative management activities and systems of the program. 

• Manages the program’s contract and budget and ensures program processes are in line with the funder’s current policies.

• Establish effective management and financial systems and controls to monitor and evaluate performance and financial outcomes, ensure compliance with contractual obligations and billing milestones, and achieve high-quality service delivery.

Supervision and Staff Management 

• Collaborate with Talent Acquisition to fill vacancies.

• Interview, recommend, and onboard new staff members.

• Provide supervision, direction, and oversight to program staff

Performance Management & Reporting

• Complete monthly reports for internal monitoring, including Metrics that Matter
• Complete monthly HRA reports for program metrics
• Complete quarterly HRA reports

You’re a Great Fit for This Role If You Have:

Education & Experience

• Bachelor’s degree (or higher) in Public Policy, Health Administration, Business Management, Public Administration, Vocational Rehabilitation, Social Services, Nonprofit Management, or a related field.
• At least five years in a progressively responsible leadership role within social services, criminal justice, mental health, or substance use disorder fields.
• Proven success with performance outcomes, program execution, and managing budgets.
• Strong understanding of evidence-based practices and compliance in a human services setting.

Knowledge, Skills & Abilities

• Experience in job development, HR, or employee relations.
• Adaptability in high-pressure or changing environments.
• Excellent interpersonal and public speaking skills.
• Knowledge of Fedcap NYC Inc. and The Fedcap Group’s mission and policies.
• Proficiency in Microsoft Office and database software (especially Excel).
• Strong analytical, organizational, administrative, and communication skills.
• Demonstrated cultural competence and commitment to equity and inclusion.
• A confident, community-driven personality with innovative problem-solving skills.