Department: Student Services, Law Salary: Commensurate with Experience/Education
Description:
Responsible for the operations of a large program or center at the university. Oversees staff, budgets, and projects.
1. Oversees a large department, program or center.
2. Manages budget and engages in strategic planning to ensure all goals are met.
3. Hires and directs the activities of staff.
4. Resolves personnel issues as they arise.
5. Engages in budget-planning, grant oversight, and policy development.
6. Implements new programs and projects and monitors ongoing activities of department or center.
7. Reviews department policies and processes and implements improvements as needed.
8. Represents department or center to internal and external constituents.
9. Performs other job-related duties as required.
Notes to Applicant:
The position works closely with and under the supervision of the Office of Student Affairs' (OSA) Assistant Dean for Student Affairs (ADSA) at the University of Houston Law Center to comprehensively manage student academic performance information. The position serves as a key technical resource for OSA and is responsible for the development and improvement of technological business processes that support OSA's essential functions.
Given the position's significant responsibility for data management and systems processing, a bachelor's degree in computer science, information systems, business administration, data analytics, or a related field is required. Applicants with an advanced degree in a related field will be thoughtfully considered. Experience with SQL query writing, advanced Excel, Qualtrics, MS 365, relational databases, information system integration, student information systems, data analysis and "data wrangling", and business process development is highly preferred. Experience in higher education administration, student records, enrollment management, or a related area is also helpful.
The position's primary responsibilities are as follows:
-Serve as OSA's primary technical resource for student data and information systems, including student recordkeeping, enrollment, academic progress, and performance.
-Generate, develop, maintain, and analyze student data using SQL, advanced Excel, Qualtrics, statistics, relational databases, the MS 365 platform and its internal automation tools such as Power Automate, and other tools to support reporting, compliance, accreditation, assessment, and decision-making.
-Evaluate, develop, and improve business processes and workflows, including opportunities for automation, data integration, and other technology-based solutions.
-Create apps and tools and plug-ins that benefit OSA or the student population or other Law Center stakeholders, and increasingly use AI technology to generate more useful and beneficial items to improve services to students and the measurement of important activity and student success metrics.
-Manage course registration processes, grade submissions, exam scheduling, and other enrollment and academic systems processes.
-Oversee graduation audits, monitor degree progress, manage student records, and help ensure compliance with academic policies and procedures.
-Develop and maintain reports, dashboards, datasets, and other analytical tools and resources for OSA leadership and internal and external stakeholders.
-Collaborate with OSA leadership and Law Center and University partners to troubleshoot system issues, implement process improvements, and support technology and data initiatives.
-Serve as a resource for complex and ad hoc data requests and provide analysis to support operational planning, program evaluation, and strategic decision-making.
-Performs other job-related duties as assigned.
Additional Job Posting Information:
-Interested candidates should have strong organizational, communication, and interpersonal skills, and the ability to manage multiple projects, meet deadlines, and work effectively in a collaborative team environment.
-This search is coordinated by OSA. In addition to the formal application made in response to this posting, applicants should send a short email to Assistant Dean Monica Mensah (memensah@uh.edu) expressing interest in the position with a resume or curriculum vitae attached.
Required documents: Resume/CV, Cover Letter
Experience will be considered in lieu of education.
Education will be considered in lieu of experience.
MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of five (5) years of directly job-related experience. Certification/Licensing: None.
