Bachelor's degree and 3+ years of relevant program analyst experience
Experienced in managing deliverables from start to finish with minimal direction
Strong verbal and written communication skills
Advanced writing capabilities, especially for SOPs and technical documents
Proficient in Excel, PowerPoint, and relevant productivity software
Strong organizational skills to handle multiple tasks in a fast-paced setting
Experience in process improvement and operational analysis
Active CBP/ICE Public Trust or Top Secret Clearance
Responsibilities
Track and manage program deliverables with high accuracy
Coordinate submission reviews to meet quality and compliance standards
Facilitate meetings and track actions for program operations
Provide clear verbal and written updates to stakeholders
Develop and present briefings, status reports, and decision materials
Prepare meeting agendas and follow up on action items
Analyze existing processes to identify efficiency improvements
Support the creation of automated workflows and enhanced documentation
Assist in data gathering and analysis to present actionable recommendations
Draft and maintain SOPs, guides, and policy documents
Create high-quality presentations for executive-level audiences
Benefits
Flexible work location with telework options
In-person work sessions as needed in the Washington, D.C. area
Opportunity to support high-visibility federal programs
Engagement in strategic program operations with significant stakeholder interaction
Functioning within a collaborative, mission-driven team environment
Full Job Description
Program Analyst
TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.
Key Responsibilities
Track, manage, and produce program deliverables with high accuracy and attention to detail.
Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
Provide clear verbal and written updates to government stakeholders and program leadership.
Develop and deliver briefings, status updates, talking points, and decision-ready materials.
Support meeting preparation, agenda development, and follow-through.
Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
Develop high-quality presentations, storyboards, and executive-level decks.
Support knowledge capture and organization across shared systems and repositories.
Work Location
Telework, with occasional in-person work sessions in the Washington, D.C. area.
Candidates must be local to the Washington, D.C. region. including
Requirements
Bachelor's degree and 3+ years of relevant program analyst or operational support experience.
Demonstrated ability to work independently and take products from concept to completion with minimal direction.
Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
Proficiency in Excel, PowerPoint, and other productivity tools.
Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
Experience with process improvement, workflow documentation, or operational analysis.
An Active CBP/ICE Public Trust with suitability or an Active Top Secret Clearance
