Job Summary
This position is located in the D.C. Department of Employment Services (DOES), Office of Paid Family Leave (OPFL). The incumbent is primarily responsible for supporting a variety of operational, administrative, and program management functions. Key duties include assisting with the development and maintenance of program trackers, overseeing onboarding and offboarding processes, and managing and monitoring PFL supply inventory. The role also involves developing and updating standard operating procedures (SOPs), job aids, and other knowledge resources to support organizational effectiveness. Additionally, the position supports the implementation of new or revised processes, policies, and system updates to ensure organizational readiness and performance. Other responsibilities include assisting with budget management and contract support, drafting memoranda for senior leadership, and performing general PFL office administration tasks to ensure smooth day-to-day operations.
Duties and Responsibilities
Plans, develop, and conduct program analyzes of substantial scale and impact concerning all aspects of current or projected operating programs for actual or potential effectiveness in achieving planned goals and objectives. Develops, maintains, and monitors projects, and integrated reporting system(s) affecting program(s) throughout the activity. Communicates information to supervisor for effective evaluation of program operations and milestones. Analyzes, extracts, summarizes, and identifies significant trends and issues. Forecasts and estimates program requirements and prepares programmatic reports, justifications, charts, graphs, statistical and narrative data, etc., for presentations and briefings.
Conducts management surveys, audits, projects, etc., and provides advisory services to operating or management officials. Program study assignments involve organizations, operations, and functions of significant complexity with extensively interrelated program(s) throughout an extremely complex activity. Oversees execution of programs of broad scope and mission impact. Reviews and interprets new and established directives, instructions, regulations, and delegations of authority for potential impact on major program objectives, operating policies, work operations, and progress. Assures program goals, objectives, and operations.
Qualifications and Education
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licensures, Certifications, and other requirements
None
Work Conditions/Environment
The work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday-Friday 8:30 am- 5:00 pm or Varies
Operating Status: In-Person reporting, flexible and limited telework options available upon position eligibility and operational needs.
Promotion Potential: No known promotion potential
Duration of Appointment: Career Service Term NTE 13-Months
Pay Plan, Series and Grade: CS-0343-12
Salary: $80,784- $103,333; Based on qualifications and funding
Collective Bargaining Unit (Union): This position is not covered by a Collective Bargaining Unit.
Position Designation: This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
Residency Preference: Applicants claiming Residency Preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
