Position Overview The Professional Services Sourcing Manager leads strategic sourcing and supplier management for services that support business operations, including information technology, finance and accounting, human resources, legal, marketing, and related categories. This role partners with business stakeholders to identify business needs, define requirements, evaluate potential providers, run competitive sourcing events, negotiate commercial agreements, and deliver value through cost, quality, risk, and performance management.
Key Responsibilities Strategic Sourcing and Category Management:
- Develop and execute category and sourcing strategies for professional services that align with business priorities, service requirements, and budgets.
- Partner with stakeholders, finance, legal, operations, IT, Marketing and project teams to clarify needs, scope work, establish evaluation criteria, and recommend sourcing approaches.
- Analyze spend, market conditions, supplier capabilities, and total cost of ownership to identify savings, consolidation, demand-management, and process-improvement opportunities.
Supplier Selection and Contract Negotiation:
- Lead end-to-end competitive sourcing events, including market research, supplier discovery, RFx, bid analysis, supplier selection, and award recommendations.
- Negotiate master service agreements, statements of work, pricing, service levels, performance measures, renewals, and other commercial terms in coordination with legal and business owners.
- Manage contract lifecycle activities to support timely renewals, documentation, and commercial governance.
Supplier Performance and Risk Management:
- Build productive supplier relationships and monitor supplier performance against contractual commitments, service-level agreements, key performance indicators, and business expectations.
- Assess and mitigate supplier, commercial, operational, and compliance risks; escalate issues and help resolve supplier disputes when needed.
Reporting and Continuous Improvement:
- Provide clear reporting for leadership on sourcing activity, savings, supplier performance, market trends, and category opportunities.
- Identify and advance opportunities for process improvement, demand management, supplier consolidation, and cost optimization.
Qualifications (Required) - Bachelor's degree in business, procurement, supply chain management, or a related field; advanced degree preferred.
- Five or more years of strategic sourcing, procurement, vendor management, and/or contract management experience, including professional services categories.
- Experience with sourcing, procurement, and contract-management systems; familiarity with platforms such as Coupa, SAP, Oracle, or Ariba.
- Experience supporting multi-location retail, veterinary, pet related, or similarly complex operations is preferred.
- CPSM, CIPS, PMP, or similar certification is a plus.
Preferred Skills (Nice to Have) - Strong analytical, problem-solving, organizational, and project-management skills; ability to translate data into practical recommendations.
- Clear, persuasive communication skills and the ability to influence stakeholders at all organizational levels.
- Demonstrated ability to lead complex negotiations and manage supplier relationships with a focus on commercial value and service quality.
- Ability to assess and mitigate supplier, commercial, operational, and compliance risks and escalate issues appropriately.
- Ability to analyze spend, market conditions, supplier capabilities, and total cost of ownership to identify value opportunities.
- Ability to partner effectively with finance, legal, operations, IT, Marketing, project teams, and business stakeholders.
What We OfferWe care deeply about supporting our team members - professionally and personally. Benefits include:
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support - including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle - a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
Pay Range
$120,000-$150,000 USD
