5-8 years of experience in Workforce Now roles such as Account Management, Project Management, or Payroll.
Strong consulting skills to tackle complex business challenges and communicate effectively with executives.
Proven ability to adapt presentations based on audience feedback.
Experience in making strategic recommendations for system optimization.
Willingness to travel at least 20%, with potential for more.
Responsibilities
Consult with clients to enhance retention through tailored HCM solution recommendations.
Perform needs analyses with stakeholders to identify optimization opportunities in payroll and HR systems.
Conduct customized product demonstrations that align with client requirements.
Create and manage project plans, ensuring timely delivery of all phases and activities.
Represent ADP at seminars and client meetings to showcase products and services.
Develop industry benchmark processes and tools, establishing yourself as a subject matter expert.
Benefits
Inclusive work environment that fosters collaboration and belonging.
Opportunity to work with major accounts and high-profile clients.
Access to ongoing professional development and training.
Chance to be recognized as a subject matter expert in the industry.
Full Job Description
ADP Major Accounts is hiring a Professional Services/Advisory services Payroll & Time Consultant. in MAS.
Are you a strategic thinker with the consultative skills to play a lead role in driving client retention and deep system utilization?
Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions and strategies to meet specific business needs excite you?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you have been searching for. Read on and decide for yourself.
In this position, you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. Develop and maintain effective client relationships for ADPs Major Accounts Advisory Services Clients. Provides support to the Client Advisory Services Organization through expertise of ADP HCM Services and Solutions.
To thrive in this role, you will develop relationships with clients through building rapports to establish trust and credibility with the user community and key stakeholders.
WHAT YOU'LL DO: Responsibilities What you can expect on a typical day:
Consult. You will increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
Configure. You will perform needs analyses with client practitioners and key stakeholders in the areas of payroll, time and labor management, human resources, information technology and related financial systems to determine necessary optimization or customizations and develop strategic recommendations.
Train. You will conduct highly customized product demonstrations, specifically addressing clients' requirements and ADP's capabilities of meeting those requirements.
You will create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
You will represent ADP at product seminars, year-end seminars, and client user group meetings, as needed.
You will develop processes, methods and/or tools that serve as industry benchmarks/best practices and will be viewed by the organization and the client as a subject matter expert.
TO SUCCEED IN THIS ROLE: Requirements
5-8 years of related Workforce Now experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
Ability to change direction of presentation and read audience.
A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
Ability to travel a minimum of 20%, with occasionally higher travel volume required.
BONUS POINTS FOR THESE THINGS: Preferred Qualifications
Technical domain expert-level knowledge in Payroll.
Knowledge of Essential Time or Tau.
Knowledge of a General Ledger
Ability to deliver expert-level presentations in a virtual environment.
Demonstrated expert-level business acumen. Highly developed communication, listening, probing, analysis, and presentation skills.
Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP or CBP.
