Job Title
Professional Services Consultant
Job Description
Professional Services Consultant to deliver consulting and software implementation services to Sage customers while ensuring a positive experience for all stakeholders. This role is part of the Sage Intacct Professional Services team and is responsible for working with multiple customers concurrently to implement Sage Intacct and related software solutions. Working as a member of a delivery team, the Consultant will utilize Sage Intacct's Project Delivery Methodology. The ideal candidate is detail-oriented, customer-focused, and able to manage multiple priorities while maintaining high-quality service delivery.
Key Responsibilities
• Customer delivery and implementation: Deliver services in accordance with Sage Intacct's Project Delivery Methodology, adhering to defined project scope, timelines, and tools. Ensure successful execution of implementation activities across multiple concurrent projects.
• Requirements gathering and solution design: Lead customer meetings to identify, document, and translate business requirements into effective software solutions. Design and configure Sage Intacct modules, including General Ledger, Accounts Payable, Accounts Receivable, Order Entry, Purchasing, Time & Expense, and others.
• Data migration and system configuration: Manage customer legacy system data migration including performing Sage Intacct data import template reviews, identifying/resolving customer population errors, and loading the data via the Sage Intacct user interface.
• Reporting and dashboard development: Develop dashboards, financial reports, custom reports, and invoice templates using Sage Intacct tools to meet customer reporting needs.
• Project execution and communication: Complete assignments on time and provide regular status updates to Project Managers and customers. Maintain alignment with project plans and proactively address risks or delays.
• Utilization and time tracking: Achieve assigned revenue and/or billable hour targets. Accurately track and report time daily using designated systems.
• Continuous learning and product knowledge: Stay current on Sage Intacct product enhancements and new features released quarterly.
• Relationship management: Build and maintain strong, positive relationships with customers and internal teams to support successful project outcomes and customer satisfaction.
Function
Professional Services & Partner Enablement
Country
United States
Office Location
Atlanta
Work Place type
Hybrid
