Production Manager

Production Manager Position Summary The Production Manager is responsible for leading operational teams and overseeing the execution of business processes to ensure efficiency, quality, and alignment with organizational goals. This role combines strategic planning with hands-on leadership, driving performance through effective team management, process optimization, and cross-functional collaboration. The Production Manager plays a key role in translating business strategy into operational execution. Key Responsibilities • Lead and manage day-to-day operations across multiple teams or functional areas. • Develop and implement operational strategies to improve efficiency, quality, and service delivery. • Monitor performance metrics and key performance indicators (KPIs), analyze trends, and take corrective action as needed. • Manage staffing, scheduling, and resource allocation to meet business demands. • Coach, mentor, and develop team members to build a high-performing, engaged workforce. • Collaborate with cross-functional departments to support business initiatives and resolve operational challenges. • Ensure compliance with company policies, procedures, and regulatory requirements. • Lead or support projects related to process improvement, system implementation, or organizational change. • Prepare and present operational reports and recommendations to senior leadership. • Perform other duties and responsibilities as assigned. Education and Experience • Bachelor's degree in Business, Operations Management, or a related field required; master's degree preferred. • Minimum of 5 years of experience in operations or a related field, including at least 2 years in a management or leadership role. • Strong understanding of operational workflows, systems, and performance management. • Proven ability to lead teams, manage change, and drive results. • Excellent communication, leadership, and problem-solving skills. • Proficiency with operational platforms and data analysis tools, including ERP, CRM, Excel, and Power BI. • Experience with project management and process improvement methodologies, such as Lean or Six Sigma, is a plus. Key Competencies Leadership and People Management • Provides direction to employees in accordance with established policies and management guidance. • Supervises professional and skilled support personnel, including technicians, designers, and other individual contributors. • Coaches employees, monitors performance, and ensures team objectives are achieved. • Serves as an advisor to assigned teams and becomes directly involved when necessary to resolve problems or meet deadlines. Operational Planning and Execution • Receives assignments in the form of objectives and establishes processes to achieve defined goals. • Exercises judgment within established procedures and policies to determine appropriate actions. • Ensures operational decisions support established schedules and business objectives. • Identifies potential delays and implements corrective measures to maintain performance. Problem-Solving and Decision-Making • Analyzes operational issues and relevant data to identify appropriate solutions. • Evaluates multiple factors when making decisions. • Exercises sound judgment to minimize operational disruptions and achieve desired results. Communication and Collaboration • Collaborates regularly with subordinate supervisors, functional peers, and other departments. • Builds cooperation across teams to achieve operational goals. • Communicates technical information, project updates, and schedules effectively. • Provides recommendations regarding improvements to departmental policies and procedures. Working Conditions Office Environment This position is primarily performed in a professional office environment with standard lighting, temperature, and noise levels. The role requires prolonged periods of sitting at a desk and working on a computer. The employee must be able to access and navigate office and production areas as needed. Occasional lifting of items weighing up to 20 pounds may be required, including boxes, office supplies, or product samples. The position also involves regular interaction with internal teams, vendors, and logistics personnel, requiring effective verbal and written communication skills. Standard business hours apply, with occasional flexibility based on operational needs. Note: Working conditions are subject to change based on company policies and the requirements of specific projects or assignments. Any modifications or updates will be communicated in a timely manner.