Blue Cross and Blue Shield Association

Product Strategy Lead (AI & Agentic Products)

Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of product management experience in healthcare data
  • Deep expertise in payer, provider, and pharmacy analytics
  • Experience with AI and machine learning in product environments
  • Familiarity with compliance standards like SOC 2 and HIPAA
  • Bachelor's degree in a relevant field; Master's preferred

Responsibilities

  • Define and implement product strategy and roadmap for healthcare data solutions
  • Align product development with market trends and customer needs
  • Influence enterprise product vision with insights on competitive positioning
  • Own the full product lifecycle from concept to optimization
  • Translate business needs into actionable product features and analytics solutions
  • Ensure product solutions are differentiated and value-driven
  • Guide cross-functional teams and mentor product analysts

Benefits

  • Paid time off and 11 holidays
  • Comprehensive medical, dental, and vision insurance
  • Generous 401(k) matching
  • Lifestyle spending account
  • Eligibility for annual bonus incentive pay
Full Job Description
Job Description Summary

We are seeking a Product Strategy Lead to define and drive the vision, roadmap, and delivery of the organization's advanced healthcare data and analytics solutions. This role will serve as a thought leader in healthcare analytics, translating market needs into innovative, sustainable products that deliver measurable value for payers, providers, and other healthcare stakeholders. The Product Strategy Lead will oversee the end-to-end product lifecycle, mentor team members, and partner with internal and external stakeholders to ensure the product portfolio remains at the forefront of healthcare data innovation.

This role will also help advance AI-enabled and agentic product capabilities, translating complex data and analytics needs into intuitive, reliable, and scalable product experiences. The ideal candidate brings experience with AI, machine learning, or data-driven product environments and can partner effectively across product, engineering, data science, compliance, and business stakeholders to support responsible adoption, customer value, and Plan-facing readiness.

Job Description

  • Define and implement the product strategy and roadmap for healthcareanalytics portfolio. 

  • Align product development with market trends, customer needs, and strategic priorities.

  • Influence enterprise product vision by contributing insights on competitive positioning, emerging opportunities, and customer pain points.

  • Own the full product lifecycle:requirementsdefinition, design, development, testing, launch, and post-launch optimization.

  • Translate business and market needs into actionable product features and analytics solutions.

  • Ensure product solutions are differentiated, value-driven, and aligned with customer outcomes.

  • Apply deep healthcare dataexpertise(claims, payer/provider analytics, value-based care) to enrich product offerings.

  • Identifyinnovative methodologies and advanced analytics techniques to strengthen BCBSA’s solutions.

  • Champion adoption of modern product practices (agile, data-driven roadmaps, customer co-design).

  • Partner with Finance, Sales, and Marketing on pricing, positioning, and go-to-market strategies.

  • Lead customer engagements including training, advisory sessions, ROI analysis, and industry forums.

  • Build strong relationships with customers, internal stakeholders, andindustry thoughtleaders.

  • Mentor product analysts and managers, fostering professional growth and building product leadership capabilities across the team.

  • Guidecross-functional project teams including engineers, data scientists, designers, and architects.

  • Ensure adherence to SOC 2, HIPAA, and other compliance standards across product solutions.

  • Promote responsible handling of sensitive healthcare data.

The posting range for this position is:

129,600.00 - 178,200.00

Education

  • Bachelor’s degree in public health, Life Sciences, Computer Science, or related field
  • Master’spreferred

Experience

  • 10+ years of experience in product management, with proven success owning roadmaps and delivering healthcare data products.
  • Extensive hands-on experience with payer, provider, and pharmacy analytics, including claims data.
  • Experience leading or supporting AI, machine learning, advanced analytics, data platform, or agentic product capabilities in a healthcare, payer, provider, or enterprise data environment.
  • Experience partnering with engineering, data science, compliance, security, and business teams to evaluate product tradeoffs, manage risk, and support scalable deployment of data-driven or AI-enabled solutions.
  • Experience working on a product through a 0-to-1 or early-growth phase.
  • Preferred: Experience with AI-enabled analytics products, agentic AI platforms, natural language interfaces, or products that enable non-technical users to access, interpret, or act on complex data.

Knowledge, Skills and Abilities

  • Strong knowledge of population health management, value-based care programs, and healthcare ecosystem trends.
  • Demonstrated ability to translate complex analytics, data science, or AI-enabled capabilities into clear product requirements, user workflows, adoption strategies, and measurable customer outcomes.
  • Track recordof developing innovative, data-driven solutions that drive measurable customer and business outcomes.
  • Proven ability to influence executives, customers, and cross-functional teams.
  • Excellent communication and presentation skills, with experiencerepresenting products in customer and industry settings.
  • Familiarity with compliance frameworks (SOC 2, HIPAA) and secure product practices.
  • Working knowledge of modern AI concepts, including generative AI, large language models, agents, retrieval, prompting, and responsible AI practices, with the ability to apply these concepts to product strategy and decision-making.
  • Ability to assess AI-enabled product opportunities through the lens of customer value, usability, reliability, data quality, security, compliance, and measurable business impact.
  • Strong ability to translate between technical teams, business leaders, product teams, and end users to ensure AI-enabled solutions are understandable, usable, and aligned to customer outcomes.
  • Familiarity with enterprise data ecosystems, analytics platforms, and cloud-based data environments such as AWS, Snowflake, Databricks, or similar platforms.
  • Ability to promote responsible handling of sensitive healthcare data, including awareness of AI-specific risks, data sensitivity considerations, transparency, and appropriate human review.

#LI_HYBRID

The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the hiring range andthis hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonusincentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays,medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

About Blue Cross and Blue Shield Association

The Blue Cross Blue Shield Association (BCBSA) is a federation of 36 separate United States health insurance companies that provide health insurance in the United States to more than 106 million people. It was formed in 1982 from the merger of its two namesake organizations: Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while Blue Shield emerged in 1939 and the Blue Shield Association was created in 1948. The Blue Cross Blue Shield Association is headquartered in Chicago and has offices in Washington, D.C. The association provides health insurance products and services to more than 106 million Americans.
Learn more about Blue Cross and Blue Shield Association
Size
1,000 employees
Industry
Founded
1929

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