Bachelor's degree in Mechanical Engineering required
3+ years of experience in product design, testing, or as an application specialist
Familiarity with 2D and 3D design tools like AutoCAD and Solidworks preferred
Solid understanding of DFMEA and root cause analysis
Project Management experience in a manufacturing environment preferred
Working knowledge of Continuous Improvement tools
Excellent communication and presentation skills
Responsibilities
Generate and refine design solutions using design tools
Ensure products meet performance specs and regulatory requirements
Utilize tools like Six Sigma and FEA to solve design problems
Conduct product acceptance testing for new and legacy products
Manage continuous improvement initiatives to enhance cost and quality
Perform product testing including reliability and failure analysis
Drive corrective action for warranty claims
Benefits
Collaborative work environment across multiple engineering departments
Opportunities for involvement in continuous improvement initiatives
Engagement in cutting-edge product development
Possibility for professional development within the company
Access to training on tools and methodologies relevant to the role
Full Job Description
Job Title: Product Specialist & Systems Engineer
Location:Wheeling, Illinois
For this position, sponsorship would not be available now or in the future.
The primary function of the Product Specialist & Systems Engineer is to own product design evaluation including DFMEA, testing and analysis for both new product development and existing products/feature. The Product Specialist & Systems Engineer will be the liaison between different Engineering departments and Customer Support to understand customer needs, equipment issues and training requirements to ensure best-in-class products and solutions to the customers.
SPECIFIC RESPONSIBILITIES
Generates and refines design solutions to identified product requirements, formalize designs with the use of design tools.
Ensures that products are designed to meet all performance specifications and regulatory requirements.
Uses formal tools such as Six Sigma, DFMEA, PFMEA and FEA to anticipate and solve design and manufacturing problems and to optimize the design for cost and quality.
Execute Product Acceptance Testing for both NPD Projects and legacy product updates
Manage a process of continuous improvement/lean initiatives to reduce cost, quality and delivery in manufacturing, thereby improving customer satisfaction while reducing the total cost and investment of operations.
Perform Product Analysis including product testing, reliability and endurance testing and RMA Component Failure Analysis
Support DFMEA reviews by developing fault tree diagrams for both NPD and legacy products
Drive root cause corrective action for warranty claims internally with engineering and manufacturing and externally with suppliers
Own technical writing for product & support specifications and test reports
Liaison between Engineering and Technical Support to provide key learnings and corrective actions from root cause, transfer knowledge and NPD Project deliverables and hand-offs
Assist in customer escalations for root cause analysis and issue resolution in engineering
Respond as needed to escalated field issues that impact the customer base
Communicates significant issues identified during root cause analysis investigation with documented corrective action
Review all customer orders for accuracy and completion prior to release to production
Documents data obtained during all quality assurance activities, consistent with company policies and procedures.
Develops and documents inspection methods or techniques to support corrective actions
Applies statistical process control (SPC) methods for analyzing data
Coordinates RMA analysis, generate reports and recommends corrective actions
3+ years of product design, testing or application specialist experience required
Familiarity with 2D and 3D engineering design and manufacturing tools (e.g., AutoCAD, Solidworks are preferred.)
Solid understanding of DFMEA and ability to drive to root cause analysis
Project Management experience in a manufacturing environment preferred
Working knowledge of CI tools (Standard Work, Value Stream Mapping, SMED, TPI, 5S)
Excellent communication and presentation skills
Proven track record in problem solving and coming up with design innovations when it comes to engineering cases.
Ability to execute quality control inspections with a critical eye setting a standard for our cross functional teams and factories
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