About the Role:Grade Level (for internal use):
12
Company Name: Markit North America, Inc.
Job Title: Product Specialist, IT Service Operations
Location: 55 Water Street, New York, NY 10041 (Hybrid work schedule. On days not in office, telecommuting permitted within normal commuting distance of New York, NY office)
Job Duties: Markit North America, Inc. seeks a Product Specialist, IT Service Operations who will provide support and consultancy services to clients for resolution of software and data issues. Directly support regulated financial clients by ensuring accurate processing of corporate actions events that impact investor entitlements, settlement obligations, and regulatory reporting. Mitigate operational and compliance risk by performing root cause analysis, coordinating remediation with engineering teams, and implementing preventive controls to avoid recurrence. Ensure the accuracy, timeliness, and regulatory compliance of corporate actions processing for enterprise financial clients, where errors or delays may result in financial loss, contractual penalties, or regulatory exposure. Work directly with clients, product engineering, business analysis and DBA teams to ensure that any issues raised are resolved in a satisfactory manner.
Job Requirements: Bachelor’s degree in Electronic Engineering, Information Systems, Computer Science, or a related IT field, plus five (5) years of experience in IT operations or a related occupation. Five (5) years of experience must include: Corporate actions lifecycle, including mandatory, voluntary, and income events and elections, entitlements, and payments; SWIFT ISO 15022 (e.g., MT564/566) and/or ISO 20022 CA messages, including ability to interpret and validate key fields and their importance in Corporate Actions events; SQL for incident analysis, reporting, building metrics, KPI’s and data reconciliation; Understanding of relational and non-relational databases to analyze and identify any application performance issues; Incident/Problem/Change processes; Single Sign-On (SSO) (Security Assertion Markup Language (SAML)/OAuth2) user provisioning and access troubleshooting; Securities processing and end-to-end position management across capital market operations.
The anticipated base salary range for this position is $150,550 to $206,350. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses & certifications. In addition to base compensation, this role is eligible for an annual incentive plan. Markit North America, Inc. is part of S&P Global and this role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please see: .
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103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)
