Requisition: 84452
PSEG Company: PSEG Services Corp
Salary Range: $ 79,400 - $ 125,600
Work Location Category: Hybrid
Job SummaryThe AI Business Product Specialist (Technical) supports the identification, evaluation, prototyping, and delivery of AI-enabled business capabilities that create measurable business value. The role combines business analysis, product management, AI technology evaluation, and hands-on technical experimentation to help translate business needs into practical AI use cases. The position works with business units, AI engineering, Enterprise Architecture, IT delivery teams, cybersecurity, data governance, and the AI Center of Excellence (AI CoE) to support responsible and value-driven AI adoption. The role is technically hands-on and supports rapid experimentation, proof-of-concept (POC) development, technology evaluation, and technical feasibility assessments using emerging AI technologies and enterprise platforms.
Job ResponsibilitiesEnterprise AI Opportunity Discovery:
Work with business stakeholders to understand processes, pain points, and opportunities for AI enablement.
Translate business needs into clearly defined AI use cases and requirements.
Support AI discovery workshops, use-case evaluation, and prioritization activities.
Contribute to the enterprise AI opportunity pipeline and roadmap.
AI Prototyping & Technical Evaluation:
Develop lightweight prototypes and POCs to help validate AI use cases and technical feasibility.
Experiment with AI agents, copilots, GenAI workflows, automation, and emerging AI technologies.
Assist in evaluating AI platforms and technology options based on use-case requirements.
Participate in solution design and architecture discussions with AI engineering and architecture teams.
Work with engineering teams to transition successful prototypes into enterprise solutions.
Business Process & Technology Alignment:
Analyze business processes and workflows to identify opportunities for AI-enabled improvement.
Help assess how AI capabilities align with business needs and existing technology platforms.
Work with architecture and platform teams to evaluate native and custom AI capabilities.
AI Product & Portfolio Support;
Support AI use cases from discovery through implementation and value tracking.
Assist in defining business value, success measures, and KPIs for AI initiatives.
Support AI intake, prioritization, backlog management, and portfolio activities.
Track adoption and business outcomes of implemented AI capabilities.
Cross-Functional Collaboration & Delivery:
Work with AI engineering, platform, and IT delivery teams to define requirements and support solution delivery.
Coordinate with business and technology stakeholders throughout evaluation and implementation.
Support evaluation of AI capabilities available within enterprise platforms.
Assist with business validation, readiness, adoption, and implementation activities.3
Responsible AI & Governance:
Support compliance with enterprise AI governance, cybersecurity, privacy, and Responsible AI requirements.
Participate in AI risk classification and governance review activities.
Promote responsible and secure use of AI capabilities.
Job Specific QualificationsRequired
- Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or related field
- 2+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI-related initiatives
- Experience with Artificial Intelligence (AI), Generative AI, Machine Learning, analytics, intelligent automation, or cloud AI platforms
- Experience working cross-functionally with business and technology organizations
- Strong understanding of enterprise business processes, operational transformation, and technology enablement
- Hands-on experience prototyping AI solutions, AI workflows, copilots, automation solutions, or low-code/no-code AI applications
- Exposure to prompt engineering, AI agents, Retrieval-Augmented Generation (RAG), APIs, workflow orchestration, or AI integration concepts
- Strong communication, facilitation, stakeholder management, and executive presentation skills
- Ability to participate in technical discussions related to AI architecture, integrations, cloud platforms, APIs, and enterprise solution design
Desired
- MBA
- Familiarity with Azure OpenAI, AWS Bedrock, ServiceNow AI, SAP AI, Salesforce AI, or similar enterprise AI platforms
- Familiarity with Python, scripting, REST APIs, or cloud-native AI development concepts
- Experience within regulated industries such as utilities, energy, financial services, or healthcare
- Experience with Agile product management and iterative delivery methodologies
- Understanding of AI governance, cybersecurity, risk management, and regulatory considerations
Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
