Familiarity with intersection cabinet architecture
Hands-on traffic technician and field knowledge
Ability to remain calm in stressful situations
Experience in technical training
Comfortable speaking and training small groups
Responsibilities
Serve as a subject matter expert on NoTraffic hardware and system integration
Train partners on NoTraffic Download Manager and equipment installation
Support Regional Sales Managers during initial project phases
Conduct additional training sessions and provide technical FAQs to partners
Review project documentation to ensure proper equipment and tools are available
Validate installations and gather feedback for continuous improvement
Benefits
Flexible work environment with a mix of in-person and remote training
Opportunity to work closely with distributors, agencies, and contractors
Engagement in hands-on technical training and support
Chance to influence partner proficiency and independence
Collaborative work culture focused on continuous improvement
Full Job Description
Description
The Product Specialist at NoTraffic plays a critical role in empowering our partners. The mission of this role is to ensure that distributors, agencies, and contractors are highly proficient and capable of independently and maintaining NoTraffic solutions. To accomplish this, there will be a mix of in-person and, remote trainings, and installation validation with feedback. The Product Specialist will work with partners (distributors, agencies, contractors, and end-users) to ensure installation & software competency.
You day to day will look like:
Physical Execution: Subject matter expert on NoTraffic hardware, the equipment that it connects to, and the system integration.
Software Lifecycle: Training partners on NoTraffic Download Manager, physical installation of equipment, and configuration using Installation Assistant (IA).
Sales Support: Support RSMs during early project work, including additional training sessions with partners and technical FAQ.
Installation Planning: Review project documentation and ensure proper equipment, tools, and Aux Items (both NoTraffic and non-NoTraffic) are on hand.
Requirements
Must have: minimum of 5 years of experience completed IMSA II (or similar)
Experience with intersection cabinet architecture
Traffic technician and field knowledge
Field girt: can be calm in stressful situations, the ability to be in the field with partners, working through the physical installation and troubleshooting
