TikTok

Product Risk Manager, Brand and Comms

TikTok$96K — $168K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in tech, safety, or policy environments
  • Proven ability to simplify complex technical issues into actionable risk analysis
  • Experience collaborating with product, legal, and public policy teams on risk matters
  • Strong analytical judgment for assessing reputational risks
  • Ability to thrive in a fast-paced, dynamic environment with a proactive mindset

Responsibilities

  • Serve as a strategic partner to product teams on risk-related issues
  • Identify emerging product risks and aid in messaging development for the product communications team
  • Provide counsel during product risk reviews and support related rollout plans
  • Assist in shaping TikTok's narrative on product safety through various communication materials
  • Collaborate with PR teams to create consistent resources addressing product safety inquiries

Benefits

  • Comprehensive medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance and wellness benefits
  • 10 paid holidays and 10 paid sick days per year
  • 17 days of paid personal time with increased accruals by tenure
Full Job Description
Responsibilities

About the Team TikTok's Product and Risk Communications team helps shape public understanding of how we keep our platform secure and our community protected. This team is responsible for managing our risk review process, ensuring we are working as part of the product development cycle to protect and enhance the safety of our platform. We also lead proactive communications around product integrity, safety innovations, regulatory readiness, and risk response. About the Role We're looking for a experienced professional to help identify risks in the product development process, give strategic advice on mitigations and support product launches. In this role, you'll support our product risk review process that help protect our platform, mitigate emerging risks, and build trust in the safety and integrity of our products. You'll work cross-functionally across product, legal, and public policy to identify, mitigate and manage risks in the product development phase. You should be a clear communicator, confident advisor in a multitude of situations, and able to translate complex safety, regulatory, or risk-related topics into clear and accessible feedback. Responsibilities - Serve as a strategic partner to internal teams on product risk issues, including providing strategic counsel to product teams in the development and review phase. - Identify emerging areas of product risk and support product comms team in developing messaging to address them. - Provide strategic counsel during product risk reviews and support rollout plans with product information. - Support product communications teams to build and evolve TikTok's narrative on product safety through messaging documents, newsroom posts, statements, Q&As, and spokesperson materials. - Work with PR teams to support them with clear, consistent resources to address questions about TikTok's product development and approach to product safety.

Qualifications

Minimum Qualifications: - 5+ years of professional experience in tech, safety or policy environments - Strong track record of translating complex or technical issues into clear risk analysis - Experience working with product, legal, and public policy teams on risk or incident-related matters. - Strong analytical judgment, with the ability to assess reputational risk, provide feedback and advise accordingly Preferred Qualifications: - Thrives in dynamic, fast-changing environments with a proactive, solutions-oriented mindset.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $96480 - $168000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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