Product Portfolio Manager – Group Benefits Administration

LifeWorks, Inc.$110K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Product Management, Portfolio Management, or Platform Leadership roles in enterprise settings
  • Deep expertise in Group Benefits Administration, especially in the U.S.
  • Proven track record of leading multi-product portfolios at an enterprise scale
  • Experience managing modernization and large-scale migration programs
  • Strong executive-level communication skills and influence in matrixed organizations
  • Sound judgment in prioritization and decision-making
  • Knowledge of North American regulatory and compliance environments, particularly U.S. requirements

Responsibilities

  • Define and maintain a unified portfolio vision addressing regulatory and market needs
  • Develop multi-year roadmaps balancing innovation, client commitments, and regulatory requirements
  • Make prioritization calls on investments and standardization
  • Collaborate with Product Managers and Architects to execute strategy
  • Partner with Engineering and Architecture leaders for scalable platform improvements
  • Oversee client migrations and platform modernization initiatives
  • Communicate complex portfolio topics to cross-functional stakeholders and senior leadership

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunity to lead portfolio strategy at an enterprise scale
  • Role in shaping the future of benefits administration across North America
  • Involvement with diverse stakeholders and decision-making processes
  • Potential for significant professional impact in a senior role
Full Job Description

As Product Portfolio Manager, you'll own the strategic direction of our entire Group Benefits Administration portfolio—setting the vision, steering investment decisions, and partnering with senior leaders across Product, Engineering, Architecture, Operations, Sales, and Delivery. You'll work across a complex, matrixed organization where your judgment directly influences which modernization initiatives move forward, where we take calculated risks, and how we stay ahead of regulatory and competitive pressures.

This is a senior role for someone who thrives at enterprise scale and wants to leave a lasting impact on how benefits are delivered across North America.


What you'll do

Portfolio Vision & Strategy

  • Define and maintain a unified portfolio vision that addresses the unique regulatory, compliance, and market needs across Canada and especially the U.S. Group Benefits landscape

  • Develop multi-year roadmaps that balance innovation, client commitments, modernization investments, and regulatory requirements

  • Make tough prioritization calls—deciding where to invest, what to standardize, and how to reduce platform fragmentation without losing market competitiveness

  • Work collaboratively with Product Managers and Architects to translate strategy into executable plans

Platform Alignment & Modernization

  • Partner closely with Engineering and Architecture leaders to ensure your portfolio strategy drives real, scalable platform improvements

  • Oversee large-scale client migrations and platform modernization initiatives—defining readiness gates, success metrics, and governance checkpoints

  • Drive consistency across products to reduce complexity while managing both short-term client needs and long-term platform health

Stakeholder Leadership

  • Serve as the senior product leader for cross-functional stakeholders—communicating complex portfolio topics to executives and enabling informed, strategic decision-making

  • Support channel and carrier partnerships by aligning product roadmaps with market opportunities and partner enablement needs

  • Position our solutions in the market, translating portfolio strategy into compelling client and partner narratives

Governance, Risk & Compliance

  • Ensure portfolio strategies align with evolving North American regulatory, legislative, privacy, and security requirements

  • Proactively identify and manage portfolio-level risks—scalability challenges, data integrity, support models, and delivery risks

  • Monitor and communicate portfolio health metrics, including platform stability, modernization progress, and delivery risk


A typical week:

You'll likely spend time in stakeholder alignment meetings (working across distributed product, technology, and delivery teams), digging into business cases for major modernization investments, collaborating with your Architecture partner on target-state platform direction, and communicating trade-offs and priorities to senior leadership. You'll also work hands-on with product managers to review emerging roadmap items and with partners to understand market pressures and opportunities.


What you bring


Must-haves

  • 10+ years in Product Management, Product Portfolio Management, or Platform Leadership roles, ideally in enterprise, complex environments

  • Deep expertise in Group Benefits Administration, with particular strength and knowledge of the U.S. market, legislation, and compliance landscape

  • Proven track record leading multi-product portfolios with the ability to think and operate at enterprise scale

  • Experience overseeing modernization and large-scale migration programs, including managing legacy platforms, multi-tenant complexity, and change at scale

  • Strong executive-level communication skills and proven ability to influence across matrixed organizations with distributed ownership models

  • Sound judgment in prioritization and trade-off decisions—you're comfortable making tough calls and explaining the "why" to senior stakeholders

  • Working knowledge of North American regulatory and compliance environments, with demonstrated expertise in U.S. Group Benefits market requirements


Nice-to-haves

  • Experience supporting channel and carrier partnerships (partner enablement, alignment of capabilities to market opportunities)

  • Background working closely with Architecture or Technology leadership on platform strategy

  • Experience defining governance models and operating frameworks across product portfolios

  • Familiarity with employer, carrier, and partner ecosystems across both public and private sector markets


Ready to lead portfolio strategy at enterprise scale? If you're energized by complexity, thrive in stakeholder-driven environments, and want to shape the future of benefits administration across North America, let's talk.


Apply now or reach out to discuss how your experience aligns with this opportunity.

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