Product Owner Crypto - Assistant Vice President
Purchase, New York
Department OverviewIn the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals.
Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of ten sub-teams including: Digital Trading & Investing, Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office.
ResponsibilitiesSummaryWe are seeking a highly motivated product owner to influence, define and execute the digital roadmap for E*TRADE Trading & Investing, with a specific focus on the markets and research offering, including cryptocurrency. The ideal candidate is someone who has a passion for the markets and a demonstrated interest in product management, preferably in financial services. Strong domain knowledge of trading and investing products including stocks, ETFs, mutual funds, cryptocurrencies & options (fixed income knowledge a plus). Communication is essential for success in this role.
This position will be responsible for writing user stories, maintaining an Agile backlog, and assisting with sprint planning, testing, & releases for the E*TRADE and MS Online websites. Candidates must be highly motivated, detail-oriented, and customer-focused with strong interpersonal, communication, and problem-solving skills.
- Championing the online markets and research experience for E*TRADE from Morgan Stanley and Wealth Management clients across platforms, identifying opportunities for feature enhancements and projects, executing against the strategic roadmap and ensuring UX is free of friction or issues.
- Execute the unified digital platform roadmap for markets, with an emphasis on bridging research and key experience gaps across platforms.
- Forge continued integration and feature delivery aligning with key research stakeholders in WM and ISG business and technology.
- Lead all day-to-day operation and support activities withing product internally and with key vendor relationship including issue escalation, managing client feedback, backlog grooming and prioritization, troubleshooting, release management, as well as communication and status updates to keep all stakeholders informed and to set expectations for clients.
- Work closely with technology and 3rd party vendors to support and drive requirements for crypto market data integration and asset custodianship.
- Help develop, test and manage AI features and capabilities within the E*Trade Trading & Investing team, working closely with control partners and within the overall AI governance processes.
- Maintain and prioritize product backlog creating user stories and epics with detailed acceptance criteria for feature development as well as provide support for production issues and resolution.
- Actively participate in product validation / testing with QA and help oversee release management process.
- Participate and lead Agile/Scrum ceremonies including stand-ups, sprint planning, backlog grooming, demos and retrospectives.
- Collaborate with various stakeholders throughout the organization and externally to drive project delivery and execution including UX & Design, Technology, QA, Service, Operations, Legal, Risk, Compliance and 3rd party vendors.
- Work quickly and effectively to resolve client-facing issues or concerns.
- Prepare presentations to communicate ideas, gain stakeholder approvals, report project statuses, measure & track KPIs.
- Monitor and maintain products through their lifecycle: launch, growth, maturity and decline.
- Maintain awareness of industry trends, compliance concerns, risk control processes, and regulatory landscape.
- Acquire a robust understanding of E*TRADE products, services, processes, and organizational structure in order to find optimal solutions and achieve rapid execution of key initiatives.
RequirementsEducation + Experience Required- Minimum 5 years of agile product management experience, preferably in financial services.
- Experience as a Product Owner or Business Analyst, owning and delivering enterprise-scale digital products within a financial regulatory environment.
- Direct experience working with multiple key stakeholders in cross-functional teams.
- Experience in analyzing user feedback, backlog grooming and prioritization, pilot testing and rollout strategy, communication plans, overall product support, and driving technology adoption strategies.
Skills Required- Prior experience related to markets, equities research and cryptocurrency trading preferred.
- Proficiency in leveraging AI tools for efficiency and completing tasks.
- Understanding of competitive and regulatory environments for online brokerages (web, mobile, desktop app)
- Ability to effectively and thoughtfully communicate to a wide range of stakeholders (verbal and written)
- Strong analytical, problem solving, organizational and project management skills.
- Self-starter with curiosity and desire to dig into and understand details.
- Comfortable gathering and utilizing data analytics, usage and internal and external feedback to inform decision-making.
- Proven ability to manage competing priorities and initiatives / parallel work tracks.
- Intermediate to advanced proficiency with Excel, PowerPoint and other Microsoft Office applications
- Basic familiarity with JIRA, Confluence, and Asana as product / project management tools
- Additional product or project management certifications a plus
- Knowledge of E*TRADE products, services, & systems a plus
Expected base pay rates for the role will be between $85,000 and $140,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
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