5-7 years of experience in fast-growing startup environments
Strong data analysis and structured thinking skills
Elite stakeholder management abilities across diverse teams
Familiarity with agile product-management tools like ClickUp and Jira
Fluency in English and Spanish for global communication
Curiosity about modern technology trends, especially AI and automation
Responsibilities
Partner with the VP of Consumer Payments to create impactful presentations and clear directions
Co-lead alignment on complex strategic topics across internal leaders
Scale AI tool usage while ensuring compliance and fraud awareness
Design workflows for seamless multi-product feature interaction
Collaborate with Data Analytics and User Research to uncover user opportunities
Audit and optimize daily operations for speed and visibility
Drive OKR setting and orchestrate Roadmap Summits for cross-functional alignment
Benefits
Initial stock options grant
Annual performance bonus
401(k) plan
Fully remote work model with future hybrid transition
Health, dental, and vision plans
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Opportunities for growth in a dynamic environment
Full Job Description
About the Role
The Product Operations & Strategy Senior Manager will be the strategic right-hand and multiplier for the VP of Consumer Payments (CP) and squad leaders. Embedded inside our highest-leverage product vertical, your mission is to co-lead the crystallization, communication, and execution of the team's long-term strategy. You will ensure proper operational excellence and accountability across squads, while driving alignment on major cross-functional topics with the company's senior stakeholders.
This role is built for a highly independent, intellectually curious operator who possesses sharp business sense and thrives in high-ambiguity environments. You are the master weaver who brings structure to chaos without introducing corporate bureaucracy. You will own the operational rhythm of the team-from roadmap summits to OKR architectures-while figuring out how to operationally maximize cutting-edge levers like multi-product collaboration and advanced AI integration.
Responsibilities
Partner directly with the VP of Consumer Payments and squad leaders to translate broad strategic visions into crisp, high-impact presentations and clear organizational directions for internal and external stakeholders.
Co-lead alignment on massive, complex strategic topics across internal leaders. Key immediate tracks include.
Scaling the maximum possible use of AI tools across our pipelines while tightly interfacing with the AI engineering team and remaining deeply fraud and compliance-conscious.
Designing and operationalizing workflows that allow seamless multi-product feature interaction.
Partner closely with Data Analytics and User Research teams to uncover hidden user opportunities, land key product discoveries, and turn raw data into structured, actionable business decisions.
Continually audit and optimize day-to-day operations (high-leverage meetings, ClickUp architectures, documentation) to inject speed and visibility-focused strictly on execution, avoiding process for the sake of process.
Co-drive the framework for OKR setting, tracking milestones, and orchestrating the periodic Roadmap Summits to keep cross-functional dependencies fully aligned and delivery on plan.
Requirements
Proven experience operating in fast-growing, hyper-scaling startup environments. You are deeply hardworking, resilient, and focused on execution.
Ability to operate with complete independence, add immediate clarity inside highly ambiguous environments, and make sound, data-backed operational trade-offs.
Strong capability for data analysis and structured thinking. You are highly organized in how you approach problems and can seamlessly read, synthesize, and leverage metrics.
Elite stakeholder management skills. You can comfortably guide, influence, and align diverse, cross-functional teams (Engineering, Product, Compliance, Finance) without relying on direct authority.
Familiarity managing agile product-management tools (e.g., ClickUp, Jira, Notion) and modern tracking frameworks (OKRs / Roadmaps).
Curious about modern technology trends. Experience or clear understanding of how to operationalize AI, automation, or scalable financial product workflows is highly valued.
100% fluent in both English and Spanish is required, as you will host meetings and build executive reporting for global cross-functional leadership.
These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
Competitive salary
Initial stock options grant
Annual performance bonus
401(k)
Work model: currently fully remote, with a future transition to a hybrid set up
Health, dental, and vision plans
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Empowering opportunities for growth in a dynamic entrepreneurial environment
