Brand Partnerships at SubstackWe're building Substack's sponsorships business from the ground up. The Implementation Lead makes campaigns scale into a marketplace. You own the operational backbone of the business: campaign workflows, integrations/operations, and marketplace quality that makes it all happen. When a brand's ad ops team and solutions engineers need to understand each other, you're the translator. This is a founding role on a small team and a build role.
Responsibilities- Own trafficking, QA, launch, delivery monitoring for custom sponsorship formats
- Execute on the pipes for the business: order management, campaign workflows, reporting, and billing handoffs
- Implement and maintain the integrations brands expect - tracking, third-party measurement, verification - adapted to formats that standard tags and pixels weren't built for
- Serve as first-line solutions lead for brands and agencies operating in the marketplace, and be the translator when their ad ops team needs to understand how our formats actually work
- Work with design and engineering to decide what deserves real tooling now versus what stays a manual workaround until there's volume to justify automating it
- Contribute to an AI-first outbound and onboarding engine to drive demand into the marketplace
- Write the playbooks and documentation - since for custom formats, the playbook usually doesn't exist until you write it
About You- 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company
- Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors - and comfort when the format doesn't fit the vendor's assumptions
- Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage, and the judgment to know when a number looks wrong
- Experience sitting in on sales calls to answer technical questions and scope feasibility on custom or unfamiliar formats in real time
- The range to debug a delivery discrepancy with an agency in the morning and spec an internal tool with an engineer in the afternoon
- An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it
- Familiarity with how creator sponsorships are sold, delivered, and measured is a plus
- Experience with APIs, workflow automation, or light scripting (Python, JavaScript) is a plus
Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $250,000 - $300,000
. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
