The RoleAs the dedicated Product Marketing Manager for Compass, you'll own positioning, messaging, launches, and sales enablement for the product. You'll work closely with Product, Sales, Customer Success, and Demand Generation, and you'll spend real time with customers and prospects to understand how RevOps and Sales leaders buy. This is a high-ownership role at a fast-moving company: you'll shape how the market understands Compass and how our sellers win against incumbents.
Responsibilities- Own Compass messaging and positioning. Build and maintain the Compass value narrative, tying what the product does to the problems Sales and RevOps leaders need to solve, and keep it current as the product and market change.
- Lead go-to-market launches. Plan and run Compass launches with Product, Sales, Customer Success, and Marketing so that internal teams are ready on day one and the launch reaches the right buyers.
- Build a deep understanding of the buyer and market. Gather insight from customer and prospect interviews, sales feedback, product usage data, and market research, and use it to shape go-to-market strategy.
- Lead competitive intelligence for Compass. Monitor the market and equipping Sales with clear differentiation, competitive insights, and guidance to win.
- Shape the product roadmap. Bring customer and market findings into product planning, help validate new concepts, and contribute to naming, packaging, and pricing decisions.
- Enable the field. Create pitch decks, demo narratives, battlecards, objection handling, and talk tracks for Sales, Solutions Engineering, and Customer Success.
- Drive adoption and expansion. Partner across Demand Generation and Customer Success to drive Compass adoption and expansion across Letter's customer base.
Qualifications- B2B SaaS product marketing experience. 3 to 5 years in product marketing at a B2B software company.
- Launch track record. Experience leading product launches in fast-moving environments, with the ability to create the process, align cross-functional teams, and drive measurable results.
- Clear communication. Strong storyteller who can turn complex technical concepts into clear, compelling messaging for both business and technical audiences.
- Cross-functional partnership. Strong cross-functional collaboration skills, with experience partnering closely with Product, Sales, Customer Success and Marketing.
- Customer insight into messaging. Skill at turning what you learn from customers into messaging and campaigns that drive pipeline and adoption.
- Ownership. Self-directed and comfortable with ambiguity, ability to work in a fast-paced startup environment and manage multiple priorities.
- Bonus points. Experience marketing to RevOps or Sales leaders and familiarity with conversational intelligence, revenue intelligence, or sales enablement products.
How We OperateAt Letter AI, we operate by a set of core principles:
- Customer-obsessed: Make your customers unreasonably happy and everything else will fall into place
- Ambitious yet practical: Set big goals, but stay grounded with disciplined execution and ruthless prioritization
- Direct yet kind: Never hold back from speaking your mind, but do so in a way that is kind to your colleagues
- Driven yet humble: Push for excellence and deliver fast, but keep your humility
What's In It For You?- Compensation: $110-145k base salary, depending on experience, expertise, and expected impact
- Ownership: Every full-time teammate receives Letter stock options, so you can share in the value you help create
- Benefits that have you covered: Comprehensive medical, dental, and vision coverage, plus a 401(k) with company match
- Benefits for the everyday: Company-supported commuter, connectivity, and wellness benefits, plus daily lunch in our Chicago and San Francisco offices
- Team events: Happy hours, dinners, events, and offsites with a team that genuinely enjoys spending time together
- Build with us: Join a fast-growing startup where you'll have meaningful ownership and impact, working closely with top-notch teammates to help build and scale Letter
