At least 6 years' experience in product management, strategy, or operations within a tech company
Strong preference for candidates with fintech experience
Empathy for immigrant communities and understanding of their needs
Exceptional analytical skills
Outstanding project management abilities with end-to-end problem ownership
Instincts for UX design
Familiarity with Figma or similar prototyping tools is a plus
Technical background or degree is advantageous
Responsibilities
Own the product domain and roadmap from start to finish
Manage the product lifecycle from discovery to feature delivery, including adoption and go-to-market strategies
Coordinate with engineering, operations, compliance, and markets for efficient project execution
Implement systems for iterative development based on regular user feedback
Translate customer and internal needs into actionable product strategies
Benefits
Opportunity to work in a mission-driven organization focused on social change
Collaborative and dynamic startup environment
Chance to lead impactful projects that serve immigrant communities
Access to cutting-edge AI and analytics tools
Professional growth opportunities in a fast-paced setting
Full Job Description
Role
You will be joining Taptap Send's product team, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution).
You'll take product features from conception to implementation. Your role will be central to translating our customer and internal needs into a product roadmap, and then working with engineering to execute against it.
An ideal candidate will have experience owning a domain end to end, will obsess over customers/UX, and have experience working with AI/analytics tools. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute projects.
Responsibilities
Own a product domain and roadmap end to end
Responsible for product lifecycle of domain area, from discovery to delivery of features, including adoption and GTM
Coordinate across engineering, operations, compliance, markets, etc. to execute projects efficiently
Implement systems for iterative development with regular user feedback
Requirements
At least 6 years' experience working in product management, strategy, or operations for a tech company
Experience in fintech strongly preferred
Experience with immigrant communities and empathy for our customers
Strong analytical skills
Outstanding project management skills, including end-to-end problem ownership
UX design instincts
Experience with Figma or other prototyping tools a plus
Background or degree in a technical field a plus
Also you are
Outgoing - you love speaking to people and enjoy building meaningful relationships
Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation
Mission Oriented - you are passionate about working for a net positive organization / tech for good
Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
Driven - you thrive in a fast-paced, target-oriented company
