Job SummaryThe Product Manager is responsible for developing and executing product strategies and roadmaps that align with SHI's vision and business goals, collaborating with cross-functional teams to ensure successful delivery and customer satisfaction. This role involves conducting market research, gathering product requirements, leading beta programs, monitoring product performance, and supporting go-to-market strategies, while staying informed of industry trends and providing training and demonstrations for product capabilities.
Role Description - Develop and execute product strategies and roadmaps aligned with the company's vision and business goals.
- Collaborate with cross-functional teams, including engineering, sales, marketing, and support, to ensure successful product delivery and customer satisfaction.
- Conduct market research and competitive analysis to identify opportunities, trends, and customer needs.
- Gather and prioritize product requirements, create detailed user stories, and maintain a prioritized product backlog.
- Lead beta and pilot programs to collect feedback from customers and internal stakeholders for product improvements.
- Monitor product performance, analyze metrics, and make data-driven decisions to enhance product success.
- Communicate product vision, progress, and updates to stakeholders, ensuring alignment and transparency.
- Assist with the creation of marketing materials and support go-to-market strategies and product launch activities.
- Stay updated on industry trends, emerging technologies, and regulatory changes to inform product development.
- Provide training and demonstrations for product capabilities and service offerings, supporting internal and external stakeholders.
Behaviors and Competencies - Business Acumen: Can analyze financial and operational data to make informed decisions.
- Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
- Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
- Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
- Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
- Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them
- Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
- Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
- Strategic Thinking: Can contribute to the development of strategic plans and initiatives.
- Willingness to Learn: Can actively seek out learning opportunities but may need guidance to apply new knowledge or skills effectively.
- Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Skill Level Requirements - Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Basic
- Experience in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects. - Basic
- The ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes. - Basic
- Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources. - Basic
- Experience in conducting market research, performing competitive analysis, and gathering customer feedback to inform product development and strategy. - Basic
Other Requirements - Completed Bachelor's Degree or relevant work experience required
- Willingness to obtain Agile certification upon employment
- 1-3 years of experience in a similar role
- Ability to travel to SHI, Partner, and Customer Events
- Ability to travel internationally
- Ability to work flexible hours
The estimated annual pay range for this position is $120,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
