Product Manager - Search Experience

Rover.com

• $108K — $135K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of product management experience, ideally in search or content ranking systems.
  • Experience in building search-related features like personalization and recommendations.
  • Proven collaboration with UX teams to enhance online user experiences.
  • Strong customer empathy with a focus on user research and behavioral data.
  • Track record of delivering complex, data-driven products with measurable impact.
  • Proficient in data analysis and experimentation (SQL, dashboards, A/B testing).
  • Effective communicator across teams with a strong sense of ownership.

Responsibilities

  • Understand predictive models to identify 'best match' care providers.
  • Collaborate with UX and Data Science to translate insights into user-friendly explanations.
  • Explore new technologies to enhance decision-making for pet parents.
  • Personalize search results to improve user experience.
  • Enhance overall design and functionality of the search experience.
  • Drive clarity and delivery while engaging cross-functional partners.

Benefits

  • Competitive compensation package.
  • 401k match to support your future savings.
  • Long-term incentive plan based on company performance.
  • Flexible PTO to promote work-life balance.
  • Comprehensive medical, dental, and vision insurance.
  • Commuter benefits for easier travel.
  • Bring your dog to work and enjoy unlimited puppy time.
  • $1000 towards adopting your first pet.
  • Stocked fridges and free catered lunches monthly.
  • Regular team activities, both in-person and virtual.
Full Job Description
We are hiring a Product Manager to focus on the Search Experience at Rover. This role will be instrumental in giving pet parents the experience and tools they need to find the best-matched care provider. This is an exciting opportunity to drive significant impact on a core customer experience. This role requires a balance of deep customer empathy, analytical acumen, and technical fluency to craft intuitive, high-performing search experiences that deliver tangible improvements for our owners and sitters. You will be responsible for understanding how care providers are deemed the "best match" according to our predictive models, working closely with UX and Data Science to unravel these insights and translate them into user-friendly explanations. You will explore with the team how we might leverage new technologies to streamline the decision-making process for pet parents, and personalize search results. You will also work on improving the overall design and functionality of the experience, enabling searchers to succeed in their customer journey. The ideal candidate will be familiar with the challenges of operating a two-sided marketplace and will have experience building features related to search, such as personalization, recommendations, and information retrieval. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Why we'll hire you: 34; You have a true passion for Rover's mission and values - and are highly motivated by the responsibility to drive business growth through the product. 34; You have an unlimited curiosity, always probing for the "why" behind user behavior, market shifts, and emerging technologies. 34; You know how to independently leverage quantitative and qualitative data to solve ambiguous problems, make decisions and drive growth. 34; You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away. 34; You never stop pushing towards clarity and delivery and bring your cross-functional partners along with you. 34; You maintain an obsession over the needs of our owners and sitters and a dedication to solving problems. 34; You are proficient with AI applications in your own workflows and are looking to leverage new technologies to solve customer problems with ease and efficiency. 34; Bonus points if you are familiar with the complex dynamics at work in consumer marketplaces. Qualifications: 34; 3+ years of professional product management experience, preferably in search, discovery, or content ranking systems. 34; Experience building features related to search and e-commerce, such as personalization, recommendations, and digital shopping experiences. 34; You have experience partnering with UX teams to build great online experiences for users. 34; Deep customer empathy and experience applying user research and behavioral data to guide decisions. 34; Proven success delivering complex, data-intensive products with measurable customer impact. 34; Strong proficiency in data analysis, experimentation, and KPI tracking (SQL, dashboards, A/B testing frameworks). 34; Experience with product experimentation frameworks. 34; You communicate effectively with collaborators and stakeholders across teams. 34; A bias for action, comfort with ambiguity, and strong sense of ownership. Benefits of Working at Rover: 34; Competitive compensation 34; 401k match 34; Long-term incentive plan with a company performance-based cash payout 34; Flexible PTO 34; Competitive benefits package, including medical, dental, and vision insurance 34; Commuter benefits 34; Bring your dog to work (and unlimited puppy time) 34; Pet benefits, including $1000 toward adopting your first dog or cat 34; Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly 34; Regular team activities performed in-person and virtually Compensation: 34; In the greater Seattle area the first-year salary range is $108,694-135,867. Additionally, Rover offers benefits to full-time employees. 34; The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

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