Alignment Healthcare

Product Manager, Multicultural Products - Hybrid - Orange County, CA

Alignment Healthcare$85K — $128K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Medicare Advantage product management or healthcare strategy.
  • Familiarity with CMS regulations and guidelines.
  • Strong analytical skills to evaluate market and member data.
  • Experience leading cross-functional teams in a regulated environment.
  • Bachelor's degree in a relevant field; advanced degree preferred.

Responsibilities

  • Develop and manage Medicare Advantage product strategies across various markets.
  • Refine benefit offerings and plan features to enhance member experience.
  • Participate in bid development and ensure regulatory compliance.
  • Analyze market trends to identify growth opportunities and strategies.
  • Oversee member communications for accuracy and cultural relevance.
  • Collaborate with marketing teams to support member acquisition and retention efforts.
  • Monitor product performance metrics and present insights to leadership.

Benefits

  • Flexible work environment with hybrid options in Orange County, CA.
  • Collaborative work culture that values cross-functional partnerships.
  • Opportunity to lead initiatives affecting diverse member populations.
  • Access to ongoing professional development and industry training programs.
  • Engagement in strategic projects with a focus on member-centered product development.
Full Job Description
This is a hybrid - field position in Orange County, CA. The Product Manager is responsible for the development, implementation, and ongoing management of Medicare Advantage products, benefits, and member experiences across assigned markets and member segments. This role translates market intelligence, regulatory requirements, demographic trends, consumer insights, and business objectives into product strategies that drive membership growth, retention, member satisfaction, and financial performance. The Product Manager serves as a cross-functional leader partnering with Actuarial, Finance, Compliance, Operations, Marketing, Sales, Network, Digital, Community Engagement, and other stakeholders to develop competitive, compliant, and member-centered products. The role may support specialized product portfolios, including multicultural populations, targeted growth segments, service area expansions, or other strategic initiatives. Job Responsibilities 1. Lead Product Strategy and Lifecycle Management Develop, implement, and manage Medicare Advantage product strategies across assigned markets or member segments. Monitor product performance and market trends, identify opportunities for enhancement, and recommend actions that improve competitiveness, member experience, and business outcomes. 2. Drive Benefit Design and Product Development Lead the development and refinement of benefit offerings, plan features, and member experience enhancements. Partner with Actuarial, Finance, Compliance, and Operations to evaluate affordability, utilization impact, regulatory requirements, and long-term sustainability. 3. Support CMS Bid and Regulatory Activities Participate in annual bid development, product implementation activities, service area expansion initiatives, and other Medicare Advantage product planning efforts. Ensure products, materials, and business processes align with CMS regulations and organizational compliance standards. 4. Conduct Market and Competitive Analysis Analyze market conditions, demographic trends, consumer insights, competitive benefit offerings, and healthcare industry developments to identify growth opportunities and product differentiation strategies. Present recommendations to leadership and key stakeholders. 5. Manage Member Communications and Experience Oversee the development and review of member-facing communications, enrollment materials, benefit documentation, and digital experiences to ensure accuracy, compliance, accessibility, and alignment with member needs. This may include multilingual or culturally tailored communications when applicable to the assigned portfolio. 6. Partner on Marketing and Growth Initiatives Collaborate with Marketing, Sales, Community Engagement, and other stakeholders to support go-to-market strategies, member acquisition efforts, retention programs, broker education, and community outreach initiatives. 7. Lead Cross-Functional Product Initiatives Serve as the product lead for assigned initiatives by coordinating stakeholders, developing project plans, managing timelines, identifying risks, and driving execution across matrixed teams. 8. Monitor Product Performance and Deliver Insights Track and analyze product performance metrics, including membership growth, retention, benefit utilization, market share, operational outcomes, and member experience indicators. Develop recommendations and present findings to leadership to support strategic decision-making. 9. Maintain Market and Regulatory Expertise Maintain current knowledge of Medicare Advantage regulations, CMS guidance, healthcare market trends, competitor activities, and emerging opportunities affecting product strategy and performance. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. It is expected to lead cross-functional initiatives and influence outcomes through collaboration and stakeholder engagement. Job Requirements: Experience: Required: 35+ years of experience in Medicare Advantage product management, health plan operations, benefit design, healthcare strategy, or related disciplines. 35Experience managing complex cross-functional initiatives in a highly regulated environment. 35Experience analyzing market, competitive, operational, or member data to support product decisions. 35Experience working across multiple business functions to deliver strategic initiatives. Preferred: 35Experience with Medicare Advantage bid development, product implementation, service area expansions, or managed care operations. 35Experience supporting multicultural, underserved, or diverse member populations. 35Experience with member experience, digital engagement, marketing strategy, or community-based growth initiatives. Education Required: Bachelor's degree in Business, Healthcare Administration, Public Health, Marketing, Finance, or a related field; equivalent experience may be considered. Preferred: MBA, MPH, MHA, or other related advanced degree. Specialized Skills 35Medicare Advantage product management and benefit design. 35CMS regulatory knowledge and compliance awareness. 35Product lifecycle management. 35Market analysis and competitive intelligence. 35Project and program management. 35Cross-functional leadership and stakeholder influence. 35Data analysis, performance measurement, and strategic planning. 35Member experience and customer-centric product development. 35Communication and presentation skills. 35Ability to translate market, consumer, operational, and regulatory insights into product strategies and recommendations. Licensure: Required: None specified for this role. Preferred: PMP (Project Management Professional) certification or equivalent. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $85,696.00 - $128,543.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

About Alignment Healthcare

Alignment Healthcare is a consumer-centric platform delivering customized health care in the United States. The company provides Medicare Advantage insurance plans and other health care services to seniors. Alignment Healthcare's mission is to revolutionize health care by offering a personalized and integrated approach to wellness, care coordination, and insurance. The company's innovative technology platform, Alignment 360, provides a comprehensive view of each patient's health and care needs, enabling better decision-making and outcomes. Alignment Healthcare was founded in 2013 and is headquartered in Orange, California.
Learn more about Alignment Healthcare
Size
2,000 employees
Market Cap
$2.1 billion
Industry
Founded
2013
NASDAQ

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