Product Manager, Market Intelligence

CMS Payments Intelligence

$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in payments, fintech, or related fields
  • Deep understanding of merchant decision-making using payments data
  • Proven skill in translating business needs into product specifications
  • Experience collaborating with diverse teams including sales and engineering
  • Strong communication skills for client-oriented storytelling
  • Analytical mindset with a passion for product development

Responsibilities

  • Manage the agenda for the Merchant Payments Index (MPI) including roadmaps and success metrics
  • Collaborate with technical teams to enhance MPI functionality and reporting
  • Assist account teams in using MPI for client discussions and strategic decisions
  • Consolidate market trends into actionable insights and educational materials
  • Identify external datasets to enhance MPI’s market relevance

Benefits

  • Comprehensive payments industry training from experts
  • Opportunities for personal and professional growth
  • 100% healthcare coverage with dental and vision options available
  • Health Savings and Flexible Spending Accounts
  • 401(k) plan with up to 5% company match after 90 days
  • Annual performance-based company bonus
  • Quarterly values award with financial incentives
  • Regular team building and company social events
  • Generous vacation and holiday policies including discretionary closures during the holiday season
Full Job Description
Role: Manager, MPI Product Strategy and Market Intelligence

Location: Atlanta, GA (Hybrid - 3 days a week onsite)

Payments data is powerful, but only when it helps people make better decisions. CMSPI is looking for a commercially minded payments manager with strong product instincts to help make the Merchant Payments Index (MPI) one of our most important intelligence products.

In this role, you'll help turn proprietary payments data into better benchmarks, stronger client insight, and practical ways for account teams to advise merchants. You'll move between payments detail, product thinking, data, and client-facing storytelling: translating real merchant and account-team questions into useful MPI features, insight outputs, and enablement.

What you'll do
  • Help manage the MPI product agenda, including roadmap priorities, use cases, adoption plans, success measures, and product requirements
  • Work with Data, Technical Product, Data Science, and Engineering to improve MPI functionality, methodology, usability, reporting, roadmap execution, and Digital Twin use cases
  • Help account teams use MPI in client reviews, renewals, growth conversations, and strategic recommendations
  • Turn trends, benchmarks, risks, opportunities, and market signals into repeatable briefings, insight packs, client education, thought leadership, and practical recommendations
  • Identify useful external datasets, partnership inputs, and selected client-facing opportunities that make MPI more differentiated and commercially relevant


Requirements

What we're looking for
  • Strong experience in payments, fintech, merchant acquiring, payment networks, issuing, payment operations, payments consulting, data products, product management, market intelligence, or strategy
  • Practical understanding of how merchants use payments data to make decisions on cost, authorization performance, payment methods, routing, fraud, customer experience, supplier management, or market change
  • Experience translating business needs into product requirements, analytical questions, data priorities, or technical workstreams
  • Comfort working cross-functionally with consulting, product, data science, engineering, partnerships, sales, and marketing teams
  • Strong communication and storytelling skills, with the ability to turn complex data and market signals into clear, repeatable, client-ready materials
  • Curiosity, product discipline, analytical confidence, and the ambition to help build one of the market's most differentiated payments intelligence products

Benefits
    • Comprehensive, payments industry training by in-house and industry expert
    • Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
    • 100% healthcare coverage for employees and low-cost dental and vision options
    • Health Savings Account, Flexible Savings Account, and Commuter Benefit options
    • 401(k) retirement plan with company match up to 5% after 90 days of employment
    • Annual company bonus plan based on company & individual performance
    • Quarterly values award for all employees - with a financial prize
    • Regular companywide socials and team building events
    • 15 vacation days, 5 sick days, 8 paid company holidays, and discretionary office closure during the holiday season

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